Customer Relations Consultant
Strix Strategies
San Antonio, TX
As a Customer Relations Consultant , you are the bridge between San Antonio’s growing tech needs and AT&T’s world-class fiber solutions. You’ll be tasked with managing a high-volume portfolio, ensuring that every customer interaction results in both a signed contract and a brand advocate for life. Be prepared to work in a high-octane environment where your success as a Customer Relations Consultant is measured by the speed of your results.
At Strix Strategies , we believe that the best sales don’t come from "selling" but from expert consulting and relationship building. This means your career as a Customer Relations Consultant is defined by mastering a sophisticated consultative process, not just hitting numbers. We invest in your professional growth by providing the tools to act as a strategic partner for the San Antonio community.
Got the poise of a professional and the heart of a competitor? You’re exactly who we’re looking for!
Customer Relations Consultant Core Objectives:
- Consult with customers in person to qualify them for AT&T Fiber upgrades.
- Upsell AT&T’s digital ecosystem to increase total account value.
- Own the sales lifecycle from initial greeting to final installation.
- Exceed monthly acquisition targets through proactive relationship management.
- Solve customer pain points with a decisive, "solutions-only" mindset.
- Research San Antonio market trends to stay ahead of the competition.
- Compete for the "Top Consultant" spot on the weekly leaderboard.
- Represent Strix Strategies at local events to drive brand awareness and sales.
Customer Relations Consultant Required Skills & Experience:
- A "Closer’s Mindset" with a talent for navigating objections.
- Active listening skills to identify and exploit customer needs.
- Personal accountability; you take full ownership of your metrics.
- Adaptability; you can pivot your pitch for any personality.
- Background in sports or high-pressure sales environments.
- Confidence in presenting technical data as a profitable solution.
- Goal-oriented personality driven by uncapped income potential.