Customer Order Specialist
Jobot
Ontario, CA
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JOB DETAILS
SALARY
$25–$27 Per Hour
LOCATION
Ontario, CA
POSTED
8 days ago
This Jobot Consulting Job is hosted by: Liz Valdez
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $25 - $27 per hour
A bit about us:
We are a well-established, growing organization within the manufacturing and food production space, known for delivering high-quality products and reliable service to customers across North America. Our operations are fast-paced, process-driven, and highly collaborative, with a strong focus on accuracy, efficiency, and customer satisfaction. We value professionals who take ownership of their work, communicate effectively, and thrive in an environment where attention to detail and operational excellence matter.
Why join us?
What we Offer:
- Competitive base salary and overall compensation package
- Full benefits: Medical, Dental, Vision
- Generous PTO, vacation, sick, and holidays
- Life Insurance coverage
- 401 (K) with generous company match
Job Details
We are seeking a detail-oriented Customer Service / Order Management Specialist to support end-to-end order fulfillment for B2B customers. This role is responsible for processing customer orders through multiple channels (EDI, email, phone), coordinating with warehouses and shipping partners, validating pricing and inventory availability, and ensuring accurate, on-time delivery.
The ideal candidate has experience working in a manufacturing or distribution environment, is comfortable navigating ERP systems daily, and understands the importance of accuracy, communication, and follow-through in order management.
Key Responsibilities Include:
Process and manage customer orders using ERP and EDI systems
Validate pricing, inventory availability, and delivery dates
Coordinate with sales, warehouses, logistics, and shipping partners
Monitor open orders and ensure timely shipment confirmation
Communicate proactively with customers regarding order status or changes
Support internal teams with documentation, reporting, and issue resolution
Qualifications:
3–5 years of experience in customer service, order management, or order fulfillment
Daily hands-on experience with ERP systems (JD Edwards preferred)
EDI order processing experience
Strong Excel skills and high attention to detail
Background in manufacturing, food production, or distribution strongly preferred
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com