Customer Experience Specialist

Start your career at Elite Direct Management Inc., a premier marketing firm representing Frontier. We are looking for a Customer Experience Specialist in Pomona who can handle the sales of fiber-optic internet and digital TV bundles with a professional touch. With symmetrical gigabit fiber, the product provides a technical edge that makes the Customer Experience Specialist outreach more effective and rewarding.

As a Customer Experience Specialist, you'll develop comprehensive expertise in our network and Wi-Fi features through training focused on service excellence and consumer behavior dynamics. The Customer Experience Specialist mastery of Frontier's symmetrical gigabit speeds and premium TV entertainment empowers them to deliver territory-based consultations that drive strategic sales growth.