Customer Engagement Specialist
Encore Promotions
Atlanta, GA
IF SITTING STILL ALL DAY ISN’T YOUR THING, GOOD NEWS: THIS ROLE KEEPS YOU MOVING!
The Customer Engagement Specialist will be on the front lines, introducing AT&T services directly to customers across the Tucker area. This role is perfect for energetic individuals who don’t mind putting in steps, striking up conversations, and turning “just looking” into conversions. If you can smile through the heat and handle a little friendly (and more than occasional) rejection, we want you on the Customer Engagement team!
Encore Promotions’ comprehensive training equips you with everything you need to succeed on the front lines: from mastering sales techniques to developing leadership skills that set you apart. With real-time coaching and a supportive team by your side, you’ll gain the confidence and expertise to turn every customer interaction into a win and take the next step toward your full potential. Join us if you want to be out in the field, on the move, and making connections!
Customer Engagement Specialist Daily Responsibilities
- Engage customers directly in assigned outreach areas
- Present and sell AT&T services in a clear, friendly manner
- Represent the brand professionally during all interactions
- Consistently work toward and exceed outreach sales targets
- Gather customer insights and relay feedback to the team
- Track daily outreach activity and performance metrics
- Collaborate with teammates to maximize territory success
Customer Engagement Specialist Desired Qualities
- High energy with a competitive, goal-driven mindset
- Comfort working in outdoor or field-based environments
- Strong communication and people skills
- Resilience and positivity in customer-facing situations
- Self-motivated and accountable for results
- Team-oriented with a hunger to improve
- Desire to win, learn, and grow in sales
Customer Engagement Specialist Benefits and Compensation
- Commission-based compensation paid weekly
- Performance incentives and recognition opportunities
- Active, engaging work environment
- Clear advancement pathways
- Supportive leadership and team culture