Customer Care Representative

Elite Direct Management Inc. is a marketing firm in Pomona that understands the struggle of working from home with bad Wi-Fi. We’re hiring a Customer Care Representative to spark sales by introducing Frontier’s reliable fiber-optic internet and TV services to the neighborhood. The Customer Care Representative will be the hero who explains why symmetrical gigabit speeds are the only way to survive a Monday morning full of video meetings.

As a Customer Care Representative, you'll master making fiber fascinating through training in our technology and engagement strategies. The Customer Care Representative's sales strategy uncovers gaps during territory visits, and their consultative sales presentations showcase how Frontier's symmetrical speeds turn streaming disasters into seamless experiences.