Customer Care Coordinator
Nesco Resource
Youngstown, OH
Connect great people with great opportunity. Looking for a job that keeps you moving? Where no two days are the same, but every day is a chance to make an impact? As a Customer Care Coordinator with Home Care by Callos, you'll work daily to bridge the gap between talented, hardworking people and great employers ready to welcome them.
A day in the life:
- Stay connected with your team to ensure smooth day-to-day operations
- Monitor client and caregiver activity to keep schedules running efficiently
- Communicate updates and changes across teams and partners
- Support caregivers with what they need to succeed in the field
- Ensure clients receive timely, high-quality care and service
- Help onboard new team members and welcome new clients
- Balance priorities in a fast-paced, people-focused environment
- Play a key role in delivering a positive experience for both clients and caregivers
What you'll need:
- High energy to match high volume
- Tenacious approach to daily work and the grit to see it through
- Excellent interpersonal, written & verbal communication
- Strong customer service skills and business ethics
- Excellent organizational and time management skills
Background in HR, recruiting, retail, or other fast-paced customer service industry – often successful in our business!
We work for you. And we work hard. With over 60 years of success in the staffing industry, taking care of our partners in all things talent is top priority here, and it shows.
Competitive Pay
Comprehensive Benefits
Training
We do the right thing... because it's the right thing to do.
At Home Care by Callos, no one is above ethics. No one is above the work. We work hard. We lead. We give. We serve. We strive always to do the right thing for our clients, candidates, community and each other.
Home Care by Callos, an affiliate of Nesco Resource, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About the Company
Nesco Resource
Companies need talent. You want job opportunities.
That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.
We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.
When you need to find a job, we're your partner.