Customer Analytics Analyst II

The Customer Analytics Analyst II will be responsible for the day-to-day support of internal business partners via data driven analytics.  In this role, you will help drive continuous improvements throughout the organization by improving the speed in which we can transform data into decisions, actions and quantifiable results.

Analytics & Reporting (50%)

• At regular business intervals, update and distribute reports, dashboards, presentations to executive leadership
• Participate in meetings with key stakeholders to determine needs, requirements, and objectives for new standardized reports or enhancements to existing reports
• Analyze data, identify anomalies and provide useable insights necessary to transform information into actionable results
• Predict, test and measure organization initiatives to identify impacts to KPIs
• Respond to ad hoc data and analysis requests to support business partners
• Conduct analyses with high degree of precision and accuracy with readily available tools
• Train business users how to create basic reports/dashboards to address any self-service requirements

Development & Administration (25%)

• Continually improve the efficiency/usability of BI capabilities for business users
• Communicate planned and unplanned service outages to users
• Support the migration of existing analytical capabilities into future enterprise solutions
• Participate in projects to improve business intelligence capabilities, master data management, data governance, etc.

Data Quality (25%)

• Continually validate the integrity of data sources and partner with internal and external teams to remedy issues as necessary
• Develop processes and algorithms to cleanse/standardize/join disparate data sources
• Partner with internal and external teams to integrate new sources of data into existing datasets and/or improve the reliability and availability of existing datasets

#LI-CS1

• Bachelor’s Degree in business, computer science or related field required
• Ideal candidate would have 2-5 years of prior experience in a joint business/technical role responsible for both development and delivering business results
• Prior role and/or project experience in Business Intelligence/Data Analytics demonstrating strong analytical and problem-solving skills
• Intermediate level of experience with databases, ETL, and Business Intelligence tools, such as, Microsoft Azure, PowerBI, Databricks, Python, etc
• Experience with Microsoft Office Suite tools including Outlook, Excel, Word, PowerPoint, Access, Vizio, etc.
• Familiarity with standard data formats including CSV, JSON, XML, etc
• Familiarity with Agile methodology is a plus
• Ability to excel in an environment of change, ambiguity, and incomplete information
• Ability to work with very large, complex and disparate data sources (accessing, connecting, and analyzing)
• High level of business/retail knowledge and intuition to guide analysis and insights preferred
• Ability to handle multiple priorities against multiple deadlines
• Strong written and verbal communication skills with the ability to take and give direction while participating in a team environment
• Ability to effectively communicate information and respond to questions from groups of peers, managers, and business partners

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

 You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

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