Customer Acceptance Tester
PlanIT Group
Raleigh, NC
Role / Duties:
1. Test Execution: Perform test execution and provide ad hoc testing support. Work hand-in-hand with the business owner and provide support, feedback, and test results across all SDLC phases.
2. Test Scenario Creation: Develop and execute test scenarios to validate software functionality and user requirements.
3. Defect Resolution: Collaborate with the development team to identify and address software defects.
4. User Story Demonstration: Conduct user story demonstrations and showcase software functionality to clients.
5. Quality Assurance: Ensure software quality meets specified expectations and enhance customer satisfaction.
6. Cloud Environment Testing: Minimum of 2+ years of experience testing in a cloud environment, preferably Azure.
7. Manual and Automated Testing: Run manual tests proficiently and incorporate automated testing processes using tools like Selenium and UFT with VB script.
8. Documentation: Create clear and concise test plans, scenarios, and cases using tools like HP ALM for effective communication.
9. Defect Reporting: Generate detailed defect reports to facilitate understanding of software issues for team members.
10. Agile and DevOps Methods: Apply Agile and DevOps methodologies for flexible software testing, utilizing tools like Version One.
11. System Life Cycle Understanding: Demonstrate a strong understanding of the complete system life cycle for applications and operating systems.
12. Analytical and Communication Skills: Utilize strong analytical skills to analyze computer processes, coupled with excellent communication skills for effective collaboration with stakeholders, Solutions Architects, Product Owners, Managers, and Developers.
Skills and Experience Required:
1. Skills and experience related to Customer Acceptance IT Tester role:
2. Software Testing: Proficient in manual and automated testing processes.
3. Test Scenario Design: Ability to create and execute test scenarios for validation.
4. Defect Management: Experience in identifying and resolving software defects.
5. Client Interaction: Skilled in demonstrating software functionality to clients.
6. Quality Assurance: Understanding of quality assurance principles for customer satisfaction.
7. Cloud Environment Testing: Minimum 2+ years testing experience in a cloud environment, preferably Azure
8. Test Automation: Proficiency in using automation tools like Selenium and UFT with VB script.
9. Communication Skills: Strong communication and collaboration abilities with stakeholders and team members.
Additional Required Skills/Experience
• A minimum of eight (8) years experience in software development, software quality assurance/control, and/or related field;
• A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;
• Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;
• Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job;
• Experience training/mentoring less experienced personnel;
• Extensive knowledge of and experience with formal software testing for complex software applications;
• Extensive experience testing software applications, identifying/documenting defects, and working with developers and end users to resolve defects;
• Extensive experience with multiple defect tracking tools (e.g. Rational, Mercury);
• Extensive experience authoring software-quality-related documentation such as requirements specifications, test plans, test cases, test scripts and test reports;
• Excellent communication skills.
About the Company
PlanIT Group
PLANIT Group is a fast-growing global technology consulting firm dedicated to delivering innovative solutions to our clients that drive results. We collaborate with our partners and customers to help them improve performance, efficiency, and quality. Our team delivers innovative solutions and services - including management consulting, systems integration, ERP solutions, enterprise architecture, communications, and infrastructure services. We focus on delivering value and driving increased productivity and efficiencies for our clients’ mission. Our extensive experience in the Federal, Defense, Intelligence, State, Local, Healthcare and Commercial industries delivers proven results and accelerated benefits.
Clients engage PLANIT for our expertise, innovative approach, and our exceptional team. We promote a creative, client-centric work environment and culture, striving to provide challenging and rewarding opportunities for our company’s employees and partners. Integrity and innovation are the core principles of our company philosophy. Our customers engage us to create solutions to complex mission challenges, and PLANIT delivers. For more information, visit http://www.planitgroup.com/. Innovation. Integration. Integrity.