Credit & Collections Specialist - (AR / Commercial Accounts)
Jobot
Kernersville, NC
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JOB DETAILS
SALARY
$20–$22 Per Hour
SKILLS
Accounts Receivable, Accounts Receivable Processing, Aging Analysis, Billing, Business-to-Business (B2B), Cash Applications, Cash Flow, Credit Risk, Credit and Collections, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Service Operations, Detail Oriented, Develop and Maintain Customers, Establish Priorities, Finance, Health Plan, Healthcare Providers, Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Negotiation Skills, Past Due Accounts, Presentation/Verbal Skills, Reconciliation, Resolve Customer Issues, Risk Management, SAP, Sales, Short Pays, Team Player, Time Management, Writing Skills
LOCATION
Kernersville, NC
POSTED
3 days ago
This Jobot Job is hosted by: Liz Valdez
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $20 - $22 per hour
A bit about us:
We are a fast-growing, customer-focused organization dedicated to providing essential products and services to healthcare providers nationwide. Our team is committed to excellence, collaboration, and innovation, ensuring our customers receive the support they need while maintaining strong operational and financial performance. We value employees who are detail-oriented, proactive, and driven to make an impact. Join us and be part of a team where your contributions directly support both our customers and the business.
Why join us?
Work-life balance, Hybrid 1x/month onsite, stable full time M-F role
Opportunity for growth/advancement
Opportunity to own accounts and make real business impact
Strong team support and structured processes
Excellent Health Benefits
Paid Vacation/Sick/PTO
Job Details
Credit & Collections Specialist (Accounts Receivable)
Location: Hybrid – Greensboro/Kernersville, NC area
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Compensation: $20–22/hr.
Why You’ll Love This Role
This is not a call-center collections job. As a Credit & Collections Specialist, you’ll manage a portfolio of commercial accounts, resolve complex billing and credit issues, and play a direct role in improving cash flow for the business. You’ll partner closely with finance, sales, customer service, and operations teams and interact directly with customers to deliver timely and effective solutions.
What You’ll Do
Own a portfolio of B2B customer accounts, driving past-due resolution and cash collection
Conduct aging analysis and prioritize collections to optimize cash flow
Handle invoice disputes, short pays, and deduction resolution
Make credit decisions and support order release while monitoring customer credit exposure
Maintain accurate customer and account records in SAP
Collaborate with internal teams to resolve customer inquiries and disputes
Communicate with customers via phone and email, negotiating payments and ensuring account satisfaction
Support back-up AR processes as needed, including statements, invoice posting, and cash application
Participate in team meetings and cross-training opportunities, contributing knowledge and best practices
What You Bring
5+ years of credit & collections experience, ideally with trade receivables or tangible product accounts
Solid understanding of credit exposure, risk monitoring, cash reconciliation, and aging analysis
Strong negotiation and problem-solving skills with sound decision-making abilities
Exceptional organization and attention to detail, with ability to prioritize multiple accounts
Ability to work independently and as part of a team
Proficient in SAP and Microsoft Office (Excel, Word, Outlook)
Comfortable with high-volume collections activity (phone + email)
Excellent verbal and written communication
Why This Position Stands Out
Hybrid schedule: initial training onsite (~6 weeks), then 1x/month onsite for collaboration and team-building
Collaborative team environment with cross-functional exposure
Opportunity to make a direct impact on cash flow and customer satisfaction
Stable, growing department with room for growth and advancement
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com