Credit Card Portfolio Manager
Atrium Staffing
Pittsburgh, PA
The Credit Card Portfolio Manager is responsible for the daily management, oversight, and strategic governance of the organization's corporate credit card program, which comprises over 700 active cards across multiple departments and locations. This role ensures compliance with internal policies, mitigates financial and operational risks, and partners closely with internal stakeholders and external credit card providers to maintain an effective, secure, and responsive card program.
Responsibilities of the Credit Card Portfolio Manager:
- Program Administration:
- Oversee the full lifecycle of 700+ corporate credit cards, including issuance, activation, credit limit adjustments, renewals, cancellations, and account maintenance.
- Serve as the primary liaison between the organization and the financial institution providing the corporate credit card program.
- Maintain accurate records of cardholders, spending limits, and card statuses in accordance with internal controls.
- Manage intake, processing, and documentation of all new card requests, changes, and exceptions.
- Risk Management & Compliance:
- Monitor cardholder activity for potential fraud, misuse, or policy violations, and escalate concerns to Finance leadership and/or HR as necessary.
- Conduct routine audits of card transactions to ensure adherence to internal policies, IRS guidelines, and client-specific recommendations.
- Partner with Internal Audit, AP, and Finance leadership to design and enforce strong internal controls that reduce financial risk.
- Ensure timely deactivation of cards for departing employees or when business needs change.
- Policy Governance:
- Administer and update the Corporate Credit Card Policy based on evolving business needs, client recommendations, audit findings, and industry best practices.
- Communicate policy updates to all cardholders; develop clear guidance, job aids, and FAQ materials to support compliance.
- Educate and train employees and managers on the policy, card usage expectations, receipt requirements, and expense reporting procedures.
- Reporting & Analytics:
- Prepare recurring monthly, quarterly, and annual reports on card activity, usage trends, risk indicators, and compliance metrics.
- Compile and distribute delinquency reports; work proactively with cardholders to resolve outstanding issues.
- Track and report program KPIs, including policy adherence, card utilization, and exception management.
- Operational Support:
- Assist cardholders with troubleshooting issues related to declined transactions, disputes, fraud claims, and system access.
- Support the Accounts Payable team with credit card reconciliations, statement processing, and integration with the expense management platform.
- Manage vendor relationships with banks, card issuers, and expense software providers.
- 3 - 5 years of experience in corporate credit card program administration, accounts payable, expense management, or financial operations.
- Strong understanding of internal controls, compliance frameworks, and risk mitigation practices.
- High proficiency with expense management systems (e.g., Concur, SAP, Workday, Coupa, Expensify).
- Advanced Excel and reporting skills.
- Experience administering large-scale credit card programs (500+ cards).
- Background in audit, fraud prevention, or compliance.
- Ability to manage confidential information with discretion.
- Strong communication and training skills.
- Ability to sit for extended periods of time.
- Bachelor's degree in Finance, Accounting, Business Administration, or related field; or equivalent professional experience.
- Atrium Care Package available, upon eligibility (PTO, Health benefits, Health savings account, Flexible spending accounts, Pet insurance, Paid holidays, 401(K), and Commuter benefits program).
About the Company
Atrium Staffing
Founded in 1995, Atrium is a privately held, woman-owned staffing and recruitment firm. Our mission is to find people jobs they love and create custom staffing and contingent workforce solutions for our clients’ toughest business challenges. We remain dedicated to our founding Applicant-Centric philosophy, the personalized service we offer to every client and the importance of hiring talented, hard-working internal staff who embody our core values every day! Everyone we place and every problem we solve is made that much more rewarding by the motivated, engaging people that make up our team.
Our Staffing Specialities include:
Administrative Support
Since 1995, we’ve found thousands of Executive Assistants, Receptionists, Administrative Assistants, Data Entry Professionals, Office Managers and Paralegals jobs that they love. With that much experience, you can rest assured our Recruiters will find you the right job, faster. Whether you are looking for ongoing, temporary work or a fulfilling full-time job, we work with some of the most coveted companies in the world.
Creative & Marketing
Our creative recruitment team has one goal; getting you the job you want and deserve. Whether you’re a Digital Creative, Front End Developer, Graphic Designer, Digital Marketing, Copywriter, UX Strategist or Art Director, we have the industry connections and expertise to match you with the right position. If you are a creative professional looking for an agency advocate, contact us and get started now.
Customer Experience
Our Customer Experience opportunities include job openings at the hottest companies in your area – from e-commerce, to on-demand transportation services, to the rapidly-growing meal delivery industry. Our candidates love working one-on-one with our Customer Experience Recruiters and gaining access to these cutting-edge customer service hubs. Our jobs range from Brand Ambassador to Client Retention Specialist and Live Chat Representative.
Fashion & Lifestyle
Our employment agency partners with the most in-demand brands and fashion houses in the world placing freelance and full-time talent. Whether you’re an intern trying to take the leap to employee or a fashion veteran looking to make a calculated move, we have the industry connections to get you there. Our Recruiters are Designers, Buyers and Merchandisers themselves who guide candidates through the interview process, review their portfolios and truly get to know them. We’re thorough because we want to ensure that, in the end, all of our placements are a perfect fit. No pun intended.
Finance & Accounting
Atrium is a staffing agency that represents the best finance and accounting professionals in today’s market, from entry-level Payroll Associates and Accountants, to Controllers and CFOs, who are eager for their next opportunity. Our expert Recruiters leverage their unparalleled industry experience and deep-rooted relationships with their clients, gaining you access to the top temp, temp to hire and direct hire opportunities.
Human Resources
We understand human resources because we ARE human resources. Our HR recruitment team is actively placing Benefits Specialists, HR Managers, HR Directors, HR Generalists, HR Coordinators and other Human Resource Professionals every day in jobs they love. Whether you are a recent graduate looking to break into the industry, or a seasoned HR vet, we have the connections and experience to take your career to the next level.
Real Estate
We are matching qualified Property Managers, Property Assistants, Lease Administrators, Facilities Managers, Tenant Services Coordinators and other real estate and property management professionals with temp, temp to hire and direct hire jobs every day. Our recruitment firm’s dedication to quality allows us to deliver the highest levels of service to candidates in the commercial, retail and residential real estate professions.
Scientific
At our employment agency, we find excitement in connecting talented scientific professionals with outstanding companies across the United States. Jobs can be temporary for employees to gain valuable industry experience or long-term roles that will develop or even change an employee’s career path. Much of the thrill we get out of helping someone launch or advance their career comes from the fact that our Scientific Recruiters are industry professionals. Why wouldn’t you want chemists, lab techs and compounders making the match for you?
Supply Chain & Operations
In an industry that’s so rapidly changing like Supply Chain & Operations, you need an experienced team of Recruiters that understands the nuances involved in your job search. Whether you are looking for a new opportunity as a Director of Procurement, a Manager of Supply Chain or Plant Manager – we have long-standing relationships with top firms across the nation.