Corporate Director of Operations

Job description

- Lead operational strategy and execution across multiple hotel properties.
- Directly manage Area Directors and partner with General Managers to ensure operational excellence.
- Oversee financial performance, budgets, forecasts, KPIs, and cost-control initiatives.
- Standardize processes, implement best practices, and maintain compliance with brand and operational standards.
- Partner cross-functionally with Maintenance, Purchasing, HR, Sales, Marketing, and Finance.
- Travel to properties regularly ensuring hands-on leadership and support.
- Operate with executive presence, decisiveness, and high accountability, while fostering strong team relationships.
- Maintain consistent communication with ownership and the executive team.

Required profile

- Bachelor's degree in Hospitality, Business, or related field preferred.- Minimum 10 years of progressive hospitality operations experience, including 3-5+ years in senior or multi-unit leadership.- Proven track record managing experienced General Managers and Area Directors.- Strong financial acumen with ability to analyze P&Ls, KPIs, and operational metrics.- Proficiency with Microsoft Office and hospitality systems (PMS, RMS, HRIS).- Ability to travel frequently and work flexible hours as required.- Bilingual (Spanish) preferred, but not required.

Company description

My clients are seeking a high-performing, results-driven operations leader to step into a senior executive role overseeing multiple hotel properties!

This role requires a proven operator who can lead seasoned leaders, and drive operational and financial performance across a portfolio of properties.

The ideal candidate will have relevant experience and be willing to relocate to Bend, Oregon, or already reside in the area.

What we offer

$160k - 200k per year + Bonus