Coordinator - Appeals

Job Title : Coordinator - Appeals
Location : Remote. EST

Duration : 3 months contract (possibilities of extension)

Shift: 9:00 am - 5:00 pm

Pay Rate: $17.20/Hour. on W2

Job description:

We are seeking a detail-oriented and service-driven Administrative Specialist to support the operations of the New York Independent Dispute Resolution Program. This role is essential in ensuring accurate data management, timely communication, and compliance with regulatory standards under the New York Surprise Billing Laws.

Key Responsibilities:

· Data Collection & Analysis: Gather and review incoming documentation from treatment providers, healthcare facilities, program participants, laboratories, and health plans. Accurately input relevant data into internal systems to support case processing and program tracking.

· Client Communication: Respond promptly and professionally to inquiries from clients, health plans, providers, and enrollees. Provide updates on case status and clarify program-related questions via email and other communication channels.