Controller

Position Summary

The Controller is the financial architect for our properties — protecting revenue, managing cash flow, and ensuring operational precision across all accounting and revenue control functions.

This is a hands-on leadership role responsible for Accounts Receivable, Payable, group billing, credit oversight, reservation audit governance, and financial reporting integrity. The Controller partners closely with operations, revenue, sales, and ownership to ensure profitability without compromising brand standards.

Key Responsibilities

·        Use M3 and provide bookkeeping services for hotel with rooms, bar, and conference center

·        Review agreements and commence the fee distributions

·        Responsible for the treasury

·        Maintain bookkeeping for payroll transactions.

·        Prepare investor/lender reporting for distribution on a regular basis using M3 reports for the hotel entities as assigned. The reports will include a summary and departmental income statements, summary balance sheet, and a statement of cash flows.

·        Prepare books and records for each entity as assigned and provide to hotel operations CPA firm to prepare entity tax returns and distribute K1’s.

·        Respond to all investors financial questions including K1 distribution and the investors’ CPA firms’ questions.

·        Update and maintain the company cash flow

·        Establish annual budget

·        Ad Hoc financial analysis as needed

·        Responsible for all Hotel Controller functions including calculation and payment of sales taxes

·        Maintain Accounts Receivable at or below 3% beyond 30 days.

·        Oversee all group billing, master account reconciliation, and invoice distribution.

·        Post deposits and A/R payments accurately and timely.

·        Lead structured collection efforts on past-due accounts.

·        Respond to chargebacks within 24 hours and provide monthly summaries with supporting documentation.

·        Submit detailed month-end A/R reporting to ownership.

·        Bill and reconcile guest walk situations.

·        Ensure PM accounts are reconciled and closed within 30 days when unpaid.

·        Manage FIT billing and voucher follow-up to ensure timely payment.

·        Process and reconcile Travel Agent commissions weekly.

Cash Flow & Credit Oversight

·        Review and approve direct bill applications; verify references and mitigate credit exposure.

·        Monitor advance deposit schedules, cutoff dates, and billing milestones.

·        Maintain organized daily credit card and parking audit documentation.

·        Protect financial performance through disciplined aging review and proactive resolution.

Leadership & Culture

·        Participate in leadership meetings as the financial voice of the property.

·        Execute special projects as assigned by the General Manager.

·        Enforce company policies

·        Uphold appearance and professional conduct policies.

·        Model accountability, urgency, and ownership.

·        Support a collaborative team culture while maintaining financial discipline.

Qualifications

·        3+ years hotel accounting or Controller experience (boutique or independent property preferred).

·        Strong knowledge of hotel PMS systems

·        Advanced understanding of A/R aging, group billing, and revenue controls.

·        Proven experience in collections and credit risk management.

·        Detail-oriented with strong analytical and organizational skills.

·        Ability to balance creative hospitality culture with structured financial oversight.

What Success Looks Like

·        Clean aging reports

·        Strong, predictable cash flow

·        Accurate and timely financial reporting

·        No month-end surprises

·        Tight reservation and revenue controls

·        Trusted financial leadership across departments

Why Join Us

You will work in an environment that values individuality, precision, and presence. We believe creativity and accountability coexist. The Controller plays a critical role in protecting both our culture and our bottom line.

If you thrive in a boutique setting where expectations are high and the vibe is intentional — we invite you to apply.