Contract Support Associate - Pittsburgh
CBRE
Pittsburgh, PA
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JOB DETAILS
LOCATION
Pittsburgh, PA
POSTED
30+ days ago
Job ID
243694
Posted
20-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Pittsburgh - Pennsylvania - United States of America
Global Workplace Solutions (GWS) – Local delivers tailored, hard services-led facility management solutions. We self-perform core services while collaborating with top-tier soft service providers to offer customized facility and project management. Our agile, accountable approach ensures efficient service delivery. In addition to our core capabilities, we provide direct access to best-in-class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
About the Role
As a Contract Support Associate, you will play a key role in supporting the delivery of a client account. This includes financial and operational administration, vendor coordination, workflow and CMMS management, and customer service. You will work closely with the Account Leader and site teams to ensure smooth operations and exceptional service delivery.
What you’ll do
•Serve as the first point of contact for client inquiries, ensuring timely, courteous, and effective communication.
•Support account governance through financial reporting (WIP, Debt, OPO, Invoice Pool), data analysis, and budget tracking.
•Manage customer billing, ensuring accuracy in margins, invoicing, and compliance with company and client policies.
•Coordinate vendor onboarding and manage subcontractor documentation for reactive and planned maintenance.
•Maintain and update the account’s web quote system and CMMS, ensuring accurate job status and data integrity.
•Monitor Helpdesk activity, log service requests, and coordinate timely resolution with internal teams and vendors.
•Prepare internal and client-facing reports, attend meetings, and document minutes.
•Ensure compliance with Health & Safety (HSE) standards and maintain QHSE documentation.
•Support monthly business reviews and contract performance reporting.
•Recommend process improvements and cost-saving initiatives to enhance operational efficiency.
What You’ll Need:
•Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
•High School Diploma or GED required; Associate’s degree in Accounting, Finance, or related field preferred.
•3–4 years of relevant experience in administrative, financial, or contract support roles.
•Strong understanding of financial processes, including invoicing, purchase orders, and cost tracking.
•Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
•Excellent written and verbal communication skills.
•Strong organizational skills and attention to detail.
•Ability to analyze and solve problems independently.
•Advanced math skills, including percentages, markups, and discounts.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
About the Company
C
CBRE
CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 400 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting.
As an employee at CBRE, you have the freedom to make your own path. Your career is in your own hands; there’s no need to wait to be shown the way. "It’s about how well you perform, not just how long you’ve worked here and you're encouraged to take intelligent risks and explore new ideas and innovations. Our scale gives you mobility and a broader choice of opportunities. You'll always have a team behind you.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Real Estate/Property Management
FOUNDED
1906
WEBSITE
http://www.cbre.com/