Construction Client Service Manager

Location: Phoenix, Arizona
Full-Time | Salary Based on Experience + Commission | Benefits Included

Are you a proactive professional with a strong understanding of client service and the construction industry? We are currently seeking a Client Service Manager to support and grow relationships with new and existing clients in the construction sector.

This position is ideal for someone who thrives in a fast-paced environment, has excellent communication and follow-through skills, and is passionate about providing top-notch service to construction-related clients.

Key Responsibilities:

• Act as the primary point of contact for new and existing clients in the construction industry

• Develop a deep understanding of client needs, ensuring satisfaction and ongoing support

• Coordinate with internal teams to ensure the timely delivery of services and problem resolution

• Identify opportunities to upsell or cross-sell services to existing clients

• Maintain regular contact and follow-up to ensure long-term client relationships

• Generate reports on client engagement and retention metrics

• Attend local events or jobsite meetings when needed to strengthen relationships

Requirements:

• Experience in the construction industry or with construction clients

• 2+ years in a customer-facing or account management role

• Strong communication and organizational skills

• Ability to prioritize tasks and handle multiple client accounts

• Proficient in Microsoft Office and CRM software

• Must be located in or willing to commute to Phoenix, AZ

If you're a motivated and service-minded individual ready to build lasting client relationships in the construction world, we'd love to hear from you.

An Equal Opportunity Employer