Conference Center Coordinator

LOCATION: Niles, MI

GENERAL PURPOSE:  

The Conference Center Coordinator greets clients and visitors, schedules and sets up meetings, and answers the telephone. This position also supports other administrative departments. The Conference Center Coordinator will also supply information regarding the organization to visitors.

MAJOR RESPONSIBILITIES:

• Answer multi-line phones, screen and forward incoming calls.
• Organize conference and meeting room bookings based on capacity and technology requirements.
• Assist in coordination of events and organize catering as requested.
• Ensure conference rooms and reception area are cleaned and stocked.
• Greet guests entering the office, monitor visitor access, and maintain security awareness.
• Notify individuals with whom the visitor(s) have appointments and direct visitors to the correct destination.
• Track hand deliveries upon receipt and notify the appropriate attorney and staff.
• Maintain inventory relevant to reception area, kitchen, conference rooms, and office.
• Provide other administrative assistance as needed such as receiving client payments/retainers, typing, filing, copying, or scanning.
• Run conflict checks and open new matters.
• Perform additional tasks and responsibilities as required or assigned by management.

SKILLS AND ABILITIES:

• Effective verbal and written communication skills, with strong attention to detail.
• Ability to work effectively as a team member and individually with minimal supervision.
• Excellent computer skills with knowledge of Outlook.
• Reliable with a strong and proactive work ethic.

EDUCATION, EXPERIENCE AND/OR TRAINING:

• High school diploma with one to two years of experience
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Ability to work a multi-line telephone system
• Ability to utilize Microsoft Office