Concierge

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Join Our Team
At Related Management, we believe the front desk sets the tone for the entire building. As a Concierge and Porter, you'll be the first impression for residents and guests, offering service that’s polished, warm, and reliable. If you love helping people, staying organized, and creating a welcoming atmosphere, this may be the perfect role for you.

Schedule: 

Sat, Sun, Mon: 3pm – 11:30pm

Tue, Wed: 11pm to 7:30 am

Days off are Thursday and Friday

What You’ll Do:

Resident & Guest Services

• Greet residents and guests with professionalism and warmth

• Announce visitors and manage deliveries with care

• Keep the lobby calm, clean, and inviting

• Support leasing tours and resident events with a polished front desk presence

• Conduct lobby checks for lighting, music, scent, and overall atmosphere

Security & Access Control

• Monitor building camera systems and logs

• Track vendor and contractor activity and follow access procedures

• Respond to safety or privacy concerns calmly and appropriately

Package & Amenity Management

• Log and organize packages and deliveries using digital tools

• Track service requests and amenity bookings

• Support the package room and inventory systems

• Manage visitor logs and help maintain accurate resident preferences

Move-In & Move-Out Support

• Prepare elevators and common areas for scheduled moves

• Notify the Resident Manager of unscheduled move-ins/outs

• Ensure smooth transitions with clear communication

Leasing & Visitor Assistance

• Welcome prospective residents and alert the leasing team

• Share branded materials and collect contact information

• Maintain a composed and helpful presence

Grounds & Common Areas

• Sweep sidewalks, terraces, lobbies, and hallways

• Empty trash and recycling bins throughout the building

• Respond quickly to spills, weather-related messes, or other safety hazards

Cleaning & Detailing

• Clean and polish floors, glass, mirrors, brass, and woodwork

• Deep clean as needed (carpet cleaning, grout scrubbing, waxing floors)

• Maintain the laundry room, fitness center, and management offices

• Report any damage or safety issues to the Resident Manager

Building Maintenance Support

• Clean stairwells, service areas, and the compactor room

• Change light bulbs and help prepare units for new residents

• Use building systems to log tasks and report ongoing issues

Compensation:

$29.7758 / hourly (Full Union Rate)

REQUIREMENTS AND QUALIFICATIONS:

• Graduate of an accredited college or university, preferred.
• 1-2 years’ experience in the hotel, hospitality, and service industries.
• Positive, outgoing, and attentive demeanor.
• Strong oral, listening, organizational skills, and written including proficient word processing and strong computer knowledge including programs such as Microsoft Word, Excel, and Outlook.
• Ability to demonstrate a history of proven reliability and consistency.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Must be able to work 8 hour shifts
• Must be available to work late at night or early in the morning and overtime when required.
• Must be comfortable working with, and around, large groups of people.
• Must be able to lift up to 35 lbs
• Must be able to stand for an entire shift.

Build Your Career With Related Management Company 

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. 

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. 

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards. 

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