Concessions Director - University of South Carolina Athletics
Aramark
Columbia, SC
Job Description
Aramark Sports + Entertainment is seeking a Director of Concessions to lead our food & beverage operations for University of South Carolina athletic events.
In this role, you?ll be responsible for developing and executing innovative concessions strategies that deliver exceptional experiences for fans and guests. You?ll oversee all aspects of dining operations where customers order prepared foods from a menu, ensuring quality, efficiency, and customer satisfaction.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
Job Responsibilities
Leadership
- Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
- Ensure food services appropriately connect to the Executional Framework.
- Coach employees by creating a shared understanding of what needs to be achieved and how to execute effectively.
- Ensure safety and sanitation standards are upheld in all operations.
Client Relationship
- Develop and maintain effective client and customer rapport to support a mutually beneficial business relationship.
- Demonstrate excellent customer service using Aramark?s standard model.
- Identify client needs and communicate operational progress clearly and effectively.
Financial Performance
- Adopt Aramark processes and systems.
- Build revenue and manage budgets, including cost controls for food, beverage, and labor.
- Ensure the completion and maintenance of P&L statements.
- Achieve food and labor targets; manage resources to ensure quality and cost control within budgetary guidelines.
Productivity
- Implement and maintain Aramark?s agenda for labor and food initiatives.
- Create value through efficient operations, appropriate cost controls, and effective profit management.
- Ensure full compliance with Operational Excellence fundamentals, including food and labor.
- Direct and oversee operations related to production, distribution, and food service.
Compliance
- Maintain a safe and healthy environment for clients, customers, and employees.
- Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour requirements.
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for both employees and customers. Job duties may change or new responsibilities may be assigned without formal notice to meet business needs.
Qualifications
- Requires at least 4 years' experience in food & beverage operation
- 1-3 years in a management role
- Bachelor's degree or equivalent experience required.
- Ability to work an event base schedule which will include weekends, evenings and holidays
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About the Company
Aramark
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.