Computer Technician I
Berkeley Unified School District
Berkeley, CA
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JOB DETAILS
LOCATION
Berkeley, CA
POSTED
8 days ago
Install, maintain and repair computer equipment, peripherals, and networks to prevent service interruption; instruct personnel in the operation of computers, peripherals, and related equipment.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
• Install, maintain and repair PC and Macintosh computer equipment and related peripherals; review and prioritize work orders
• Install, configure and assist in the use of various operating systems and software applications; troubleshoot and resolve software and hardware related problems; re-install operating systems and other programs as needed
• Participate in the installation, configuration and maintenance of networks and related equipment; assist schools in the implementation of networks; install network hubs, wiring and; upgrade network hardware and software as needed; install hub and set up computers and peripheral equipment; utilize diagnostic testing software and equipment to identify causes of networking problems
• Provide user support and training to staff in the operation and care of assigned equipment and software including network access, internet usage, user accounts and data backup; assist schools with the selection and installation of software; create user accounts, unlock accounts, reset passwords and assist in other related activities; assist sites with prioritizing equipment and software needs
• Consult with vendors, service providers and technical support regarding purchase of parts, status of repairs and software and hardware related questions
• Make recommendations regarding the purchase of hardware and software products; evaluate software and hardware for potential use; prepare and process purchase orders
• Document and maintain network maps of assigned sites; document live and dead ports, connected devices, Ethernet cable lengths, network switch connections, and related information; create and manage local computer accounts for students and staff; document and publish account lists
• Operate a variety of hand and power tools; drive a vehicle to sites to conduct work
• Maintain inventory of computers and networking equipment; manage the database of systems/network equipment to maintain accurate inventory; maintain records and logs related to assigned activities
• Maintain current knowledge of technical advances in the field
OTHER DUTIES:
Perform related duties as assigned
About the Company
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