Computer Support Specialists
ECLARO
New York, NY
Job Number: 26-00490
Make a difference in your community. ECLARO is looking for a Computer Support Specialists for our client in New York, NY.
ECLARO’s client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Responsibilities:
- Maintain Client database for NYC, Central Islip and New Rochelle offices.
- Run and distribute weekly reports.
- Process AOR/DON/Medical Director changes for the Client.
- Maintain database of Client facility complaint and recertification files.
- Create survey shells for recertification and complaints.
- Create enforcement cases in Client's system as necessary.
- Perform routine data systems maintenance as well as data validation and data verification for complaint backlog.
- Serves as liaison between field and administrative surveillance staff and IT staff as needed.
- Monitors IT ticket submissions on behalf of the Regional Area Office Director.
- Assist the Area Office Director with data analysis, data reporting, and project management functions in support of Bureau operations.
- Provide various aspects of general computer support.
- Provide training and support for Client staff, applicants, and consultant representatives as needed.
- Assist with process improvement efforts via the development of new/improved technology tools and workflow automation designed to reduce manual effort and increase efficiency.
- Collaborate and coordinate with other Client, Centers/Divisions, and Offices, and other State Agencies, as applicable.
- Other duties as assigned.
Required Qualifications:
- Associate degree, or higher.
- Experience in creating and maintaining databases.
- Advanced knowledge of Microsoft Office (specifically Excel, SharePoint and Lists).
- Experience with data analysis and data reporting.
- Excellent organizational, interpersonal, and communication skills (written and verbal).
- Strong attention to detail.
- Ability to work independently and handle multiple, shifting priorities.
Pay Rate: $37.00/Hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Ivy Española
ivy.espanola@eclaro.com
2019423003
Ivy Española | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
About the Company
ECLARO
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.