Community Manager

Our client is a professional, member-focused organization seeking a fully onsite front desk and workplace operations professional to support daily office and community operations. The role is based in the Seaport area of Boston with no parking available. This assignment must start on April 1st and is expected to run for at least three months, with potential to extend depending on business needs. The schedule will be either 8:00 AM-4:00 PM or 8:00 AM-5:00 PM (to be confirmed), and the pay rate is $26 per hour.

Job Responsibilities

• Serve as the primary point of contact for members and visitors, maintaining a welcoming and professional front desk environment
• Manage daily member communications and respond to inquiries promptly
• Check in visitors and coordinate advance visitor logs with building management
• Triage and resolve member requests through Zendesk or assign tickets as needed
• Assist walk-up members who have not submitted tickets
• Support member onboarding and offboarding, including badge creation and access management
• Facilitate onboarding sessions in partnership with Environmental Health & Safety teams
• Conduct daily site walkthroughs to ensure cleanliness, organization, and operational standards
• Oversee reception desk setup and confirm all equipment is functional
• Perform badge and key audits and follow up on access discrepancies
• Inspect and maintain conference rooms, café spaces, wellness rooms, and other common areas
• Manage extended room bookings and large conference room reservations
• Confirm deliveries, manage inventory storage, and maintain door access systems
• Rotate snacks, restock café items, and support overall member satisfaction
• Order office, café, and facility supplies while tracking spend against budget
• Coordinate food programming and support community events and engagement initiatives

Candidate Qualifications

• Prior experience in front desk, office coordination, or workplace operations roles
• Ability to work in a fully onsite, customer-facing environment
• Experience using ticketing systems such as Zendesk or similar tools
• Strong organizational skills with attention to detail across facilities and access management
• Ability to juggle multiple priorities in a fast-paced setting
• Clear, professional communication skills and a service-oriented mindset
• Comfortable coordinating with vendors, building management, and internal teams
• Must be available to start April 1st and commit to the assignment duration

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)