Communications Director

About the Position 

In this role, you will oversee the agency's Communications team and provide direction for the Insurance Commissioner and agency leadership on strategic communications, public awareness campaigns, and internal communications and employee engagement. The Communications Director reports to the Deputy Insurance Commissioner of Public Affairs and oversees a team of communication specialists and works directly with the elected Insurance Commissioner and agency leadership to  tell the story of our agency’s consumer protection mission.

The duties of the position include, but are not limited to: 

• Supervise staff who handle the agency’s public and internal messaging, including the development and implementation of communication strategies  including social media and digital issues campaigns. Also supervises any interns assigned to Public Affairs. 
• Oversee communication projects that involve multiple professional staff engaged in both internal and external communication, collaborates actively with agency staff and leadership on the development and implementation of communication, outreach and engagement strategies that reflect the agency’s priorities and strategic plan goals. 
• Plan, lead, organize, and manage internal and external communications for the agency through comprehensive  strategic communication plans and serves as a spokesperson forthe Insurance Commissioner to state and national news media and national trade publications. 
• Advise and serve as consultant to agency leadership (Commissioner and executive staff) on effective communication plans that  implement complex projects with public impact. 
• Oversee all internal communication efforts, including messaging on strategic plan initiatives, employee engagement, and agency policy changes. 
• Develop and oversee production of agency publications and agency branding and style guides. 
• Oversee and approve social media and digital strategies, , video script development , and other content developed to help explain the agency’s work on behalf of the public and the entities we regulate.