Collision Field Technical Specialist
Tesla, Inc.
Renton, WA
Apply
JOB DETAILS
SALARY
$83,600–$153,900 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Accidental Death and Dismemberment (AD&D), Body Shop, Cloud Applications, Communication Skills, Compensation and Benefits, Customer Satisfaction, Driver's License, English Language, Forklift, Health Plan, International Business, Lift/Move 50 Pounds, Microsoft Office, Orthodontics, Payroll Tax, Quality Assurance, Reporting Skills, Safety Compliance, Stock Purchase Plans, Technical Support, Training/Teaching, Vision Plan, Welding, Willing to Travel
LOCATION
Renton, WA
POSTED
30+ days ago
Tesla is looking for a Collision Field Technical Specialist to work on one of the most progressive vehicle brands in the world. This position will involve providing Collision technical support to our internal and external partners across the world. This team member must have expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms. This Collision Field Technical Specialist must be passionate about Collision repair processes and achieving excellence in aspects of repair. They must be a strong critical thinker and have great communication skills as they will be working with technicians, Site Leaders/Mangers, Engineers, and Senior leaders across Tesla.
What You'll Do
Field based body repair technical specialist that solves field escalations at Tesla Approved Collision Centers and Tesla Collision Centers
Root cause body repair field issues and report findings to engineering teams
Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention
Provide training and quality assurance activities to continually improve customer satisfaction
Generate weekly reports of activities and findings
Operate a variety of hand, power, and shop tools
Comply with all Tesla safety rules, guidelines, and standards
What You'll Bring
Certificate from Vocational School in collision, or equivalent
Body Master Technician - 10 years of Tesla or industry experience preferred
Expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms
High level of proficiency in written and spoken English and proficiency in Microsoft Office and other cloud applications
Ability to maintain high level of confidentiality
Ability to work independently with limited supervision. 50% travel domestically and internationally based on business needs
Valid Driver's License Preferred, capable of lifting 50 lbs. and drive a forklift
Compensation and BenefitsBenefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation
Associate Advanced Vehicle Technical Support Specialist-Collision - $83,600 - $125,400/annual salary
Associate Advanced Vehicle Technical Support Specialist-Collision - $87,400 - $131,100/annual salary
Advanced Vehicle Technical Support Specialist-Collision - $102,600 - $153,900/annual salary
Advanced Vehicle Technical Support Specialist-Collision - $104,880 - $157,320/annual salary
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
About the Company
T