Collector 2

Job Title: Collector 2

Location: Dallas, TX 75246

Duration: 3 – 6 months+ (Possible Extension)

Pay Rate: $ 21/Hr. on W2

Shift: Monday to Friday 8 AM to 5 PM

Job Summary:

· The Collector under general supervision and according to established procedures, performs collection activities for assigned accounts.

· Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.

· Maintains collection files on the accounts receivable system.

Essential functions of the role:

·         Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers and Physicians to resolve payment difficulties or arrange satisfactory payment plans.

·         Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.

·         Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.

·         Processes accounts for write-off. Conducts thorough research or accounts to determine if they qualify for write-off.

·         Presents complete documentation to the Billing and Collections Manager for approval.

·         Counsels’ patients regarding accounts and responds to patient inquiries.

·         Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.

·         Receives, reviews, and responds to correspondence related to accounts. Takes action as required.