Description We are looking for a dedicated Collections Specialist to join our team in Milwaukie, Oregon. In this long-term contract position, you will play a key role in managing accounts receivable and ensuring timely resolution of delinquent accounts. This opportunity is ideal for someone who excels in a fast-paced, team-oriented environment and is committed to delivering attentive and positive communication with clients, vendors, and colleagues.
Responsibilities:
- Evaluate and recommend corrective actions to address overdue accounts effectively.
- Collaborate with team members to maintain a positive and attentive work environment.
- Communicate with customers and vendors to resolve billing issues and provide clarity on outstanding balances.
- Utilize CRM tools to track and manage account activities for accurate record-keeping.
- Handle inbound calls and respond promptly to inquiries regarding collections and billing.
- Perform billing functions to ensure timely and accurate invoicing.
- Manage collection processes to recover delinquent payments efficiently.
- Provide regular reports on account status and collection efforts to management.
- Ensure compliance with company policies and procedures during all collection activities. Requirements - Proven experience in collections or accounts receivable management.
- Familiarity with CRM software and its application in tracking account activities.
- Strong understanding of billing functions and processes.
- Excellent communication skills for handling inbound calls and resolving issues.
- Ability to work collaboratively in a team-oriented environment.
- Knowledge of collection strategies and best practices.
- Detail-oriented with strong organizational skills to manage multiple accounts.
- Proficiency in analyzing account data and preparing reports.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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