Collections Specialist

Collections Specialist
Mableton, Ga
$24.00 – $26.00 per hour - Depending on Experience

Join a well-established, family-owned leader in the construction industry in the Mableton area. As the company continues to grow and integrate across divisions, we’re seeking a Collections Specialist to help manage accounts receivable and maintain strong customer relationships.

About the Collections Specialist Role

As a Collections Specialist, you’ll play a key role in ensuring timely payments, resolving billing issues, and supporting financial accuracy. You’ll collaborate with internal teams and customers to streamline collections and contribute to the company’s financial health.

Key Responsibilities of a Collections Specialist

• Monitor accounts receivable and proactively follow up on overdue balances.
• Build and maintain positive relationships with customers while negotiating payment terms and resolving billing issues.
• Apply payments accurately and reconcile accounts in coordination with the cash application team.
• Maintain detailed records of collection activities in line with company policies.
• Provide regular updates and reports on aging accounts and escalate issues when needed.
• Collaborate with sales, customer service, and finance teams to improve collections processes and ensure compliance.

Qualifications of a Collections Specialist

• Experience in collections, accounts receivable, or a related financial role required.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in Microsoft Excel, including VLOOKUPs and Pivot Tables.
• Ability to manage multiple priorities and meet deadlines.