Collections Specialist

Job Title: Collections Specialist

Location: Blaine, MN 55014 (Hybrid Work Model)
Pay Rate: $23 – $27 per hour
Employment Type: Full-Time

About the Role

We are seeking a detail-oriented Collections Specialist to join a leading manufacturing organization. This role is responsible for managing accounts receivable, ensuring timely collection of outstanding invoices, and maintaining positive customer relationships. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and experience in collections or credit management.

Key Responsibilities

• Monitor and manage overdue accounts to ensure timely payment.
• Contact customers via phone, email, and written correspondence regarding outstanding balances.
• Negotiate payment arrangements and resolve billing discrepancies.
• Maintain accurate records of collection activities in the company’s ERP system.
• Collaborate with internal teams (Sales, Customer Service, Accounting) to resolve disputes.
• Prepare and analyze aging reports and provide regular updates to management.
• Ensure compliance with company policies and applicable regulations.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• 2+ years of experience in collections, accounts receivable, or related field.
• Strong knowledge of Microsoft Office Suite; experience with ERP systems preferred.
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple priorities.
• Manufacturing industry experience is a plus.

Work Model

• Hybrid: Combination of in-office and remote work.
• Office located in Blaine, MN 55014.

Compensation & Benefits

• Pay range: $23 – $27 per hour (based on experience).
• Comprehensive benefits package (medical, dental, vision, 401k).
• Paid time off and holidays.

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