Collections Officer
Jobot
Los Angeles, CA
JOB DETAILS
SALARY
$85,000–$105,000 Per Year
SKILLS
Accounting, Analysis Skills, Commercial Loans, Communication Skills, Credit and Collections, Customer Support/Service, Customer/Client Research, Detail Oriented, Develop and Maintain Customers, Finance, Industry/Trade Analysis, Interpersonal Skills, Legal, Loans, Maintain Compliance, Mortgage Collections, Mortgage Regulations, Problem Solving Skills, Regulations, Regulatory Compliance, Regulatory Requirements, Residential Mortgages, Time Management
LOCATION
Los Angeles, CA
POSTED
3 days ago
This Jobot Job is hosted by: James Moon
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $85,000 - $105,000 per year
A bit about us:
We are an established (20 year+) firm in the lending industry, with a strong portfolio of both commercial and residential loans.
Why join us?
Great benefits
Option to work in either downtown LA office OR Santa Ana office
Great staff and work culture
Job Details
Job Details:
We are currently seeking a dynamic and experienced Collections Officer to join our team in the lending industry. This role is an integral part of our organization, responsible for managing and maintaining our residential mortgage collections and ensuring compliance with all relevant regulations. The ideal candidate is a seasoned professional with a minimum of 5 years of experience in the field, possessing a deep understanding of collection processes, residential mortgage, and regulatory requirements.
Responsibilities:
As a Collections Officer, you will:
1. Manage the collection of residential mortgage payments, ensuring timely and effective recovery actions.
2. Monitor and maintain collection accounts, regularly updating and verifying client data.
3. Develop and implement effective collection strategies and techniques, aiming to minimize loss and maximize recovery.
4. Ensure strict adherence to all relevant regulations, policies, and procedures related to collections and residential mortgage.
5. Liaise with other departments and stakeholders to resolve collection issues and disputes.
6. Prepare and present regular reports on collection activities and progress.
7. Provide exceptional customer service, addressing customers' queries and concerns with professionalism and empathy.
8. Continually review and update collection practices, keeping abreast of changes in regulations and industry trends.
Qualifications:
The successful candidate will have:
1. A minimum of 5 years of experience in collections, specifically in residential mortgage.
2. Proven knowledge of collections best practices and regulations.
3. Exceptional negotiation and conflict resolution skills.
4. Excellent communication and interpersonal skills, with a customer-centric approach.
5. Strong analytical abilities and attention to detail.
6. Proficiency in using collection software and related systems.
7. Ability to work independently and make sound decisions under pressure.
8. A degree in Finance, Accounting, or a related field is preferred.
This is an exciting opportunity to join a dynamic and growing team, offering the chance to make a significant impact on our collection processes and customer relations. If you are a dedicated and experienced collections professional looking to take the next step in your career, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com