Collections/Customer Service Clerk

Collections/Customer Service Clerk

We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts.

For compliance purposes for NYS transparency, the expected salary range is $20.00 - $25.00 . Compensation will be based on experience and other factors permitted by law

Collections/Customer Service Clerk– Great opportunity to work for a growing company and  build on your knowledge and skills to grow your career!

At RBS, you will have:

• Amazing people to work with that help you succeed.
• Work/life balance with a culture of kindness and respect.
• Company-hosted family events.
• Rewarding careers with supportive management. 
• Participation in philanthropic activities in the community.
• Professional Development | On-site & virtual training
• Stability from our long history of success and growth.
• Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
• The opportunity to grow your career and move up the ladder!

EOE Employer including disability and veterans.

For more info, please call 631.591.8100. 

Collections/Customer Service Clerk

Collections/Customer Service Clerk - Full Time Responsibilities:

Job Description

• Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line
• Make outbound collection calls, emails or faxes
• Mail/email or fax credit memos, invoices, statements and collection letters
• Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts
• Account reconciliation

Collections/Customer Service Clerk - Full Time Qualifications:

• Effective decision making
• Strong attention to detail
• Highly self-motivated with excellent organizational and communication skills and phone etiquette.
• Ability to work both independently and as a team player, record accurate and detailed notes
• Assist with various A/R functions as needed including handling returned checks
• Navigate through multiple software and proficient in Microsoft Office
• Foster a professional rapport with customers  
• Previous collection experience preferred.

PM18

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