COLLECTIONS AND VENDOR RELATIONS SPECIALIST

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.

ABOUT THE ROLE

We are seeking a self-motivated and results-driven Collections and Vendor Relations Specialist to join our team. In this role, you will be responsible for overseeing and managing vendor debts. The ideal candidate will have a strong understanding of vendor dynamics, excel at maintaining current debit balances, and effectively coordinate communication and resolution efforts between vendors and our internal teams.

WHAT YOU'LL DO

• Proactively collect outstanding vendor debts and reconcile account balances, reporting results to the Accounting Department.
• Investigate and resolve discrepancies to ensure both Micro Center and vendor satisfaction.
• Understand vendor-specific requirements for claim credits and tailor approaches accordingly.
• Build and maintain a detailed contact database and organized records of all vendor communications.
• Monitor and review vendor accounts regularly, ensuring all debits remain under 60 days old.
• Accurately match vendor credits to outstanding debits, verifying all applied credits for correctness.
• Serve as the main point of contact for vendors regarding claims, discrepancies, and credit issues.
• Collaborate closely with Merchandise Managers on the resolution of returns, price protections, and promotional matters.
• Work with the Allocation Department to support vendor relationships and enhance communication channels.
• Provide regular updates to the Operations Manager regarding debit statuses and necessary actions to obtain credits.
• Foster strong working relationships with colleagues across the Distribution Center and Accounting teams to support departmental goals.

WHAT WE'RE LOOKING FOR

• High School diploma with 2 years of accounting/collections experience.
• Knowledge of standard accounting procedures and terminology.
• Professional telephone skills are a must.
• Accurate typing and exceptional data entry skills required.
• Ability to meet objectives and deadlines.
• Independent and flexible, yet a team player. 
• Organized, with a high level of attention to detail.
• Energetic, with a desire to accomplish objectives.
• Possess effective verbal and written communication skills. 

BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

• Medical, Dental & Vision Coverage for regular full‑time associates
• Competitive Employee Discount, including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

WHY MICRO CENTER

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.