Coding Support Specialist

General Summary:
The Coding Support Specialist will assist our various professional coding teams and be responsible for the duties outlined below.

Skills: Principle Duties and Responsibilities:
Assists in the daily activities of Revenue Cycle Departments
Facilitate various initiatives.
May provide clerical assistance as necessary such as filing and research
May document productivity for tracking purposes.
May compile statistics and create reports
Performs data entry into HFHS various computer programs for charge capture.
Performs encounter reconciliation.
Reviews charge forms for quality and completeness using rule based departmental guidelines.
Assigns correct diagnostic and procedure codes for routine/repetitive services.
May identify billable services by reviewing medical record documentation.
Supports and assists in the follow up and identification of billing issues for outstanding claims.
Works practice management system work queue(s) to review/correct claims that are suspended by the billing system.
Assists in identifying accurate registration information for patient accounts. Adds, updates or modifies insurance information with redirection of charges when appropriate.
Assists in identifying accurate insurance for patient accounts. Add updates or modifies insurance information with redirection of charges when appropriate.
Claim review in an effort to resolve patient insurance carrier inquiries and/ or disputes.
Ability to comprehend medical terms.
Ability to visually proofread typed work for errors.
Travel may be required depending on business needs.
Varied schedule required, potentially involving weekend and evening coverage.
Performs other related duties as required.

Education: Education/Experience Required:
High School diploma or GED required
Preferably 2 3 years of experience working in an office setting.
Preferably 6 12 months experience previous healthcare or data entry experience.

Certification/Licenses Required:
"Must meet or exceed core customer service responsibilities, standards and behaviors
as outlined in the HFHS Customer Service Policy and summarized below:"

Communication
Understanding
Sensitivity
Teamwork
Ownership
Motivation
Excellence
Respect
Must practice the customer skills as provided through on-going training and in-services.

Must Possess the Following Personal Qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values

Physical Demands/Working Conditions:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.

Schedule Notes: Candidate Must have:
prior registration experience
Prior epic experience
Healthcare clerical experience
Computer experience Schedule: 8am - 5pm; some weekends