CNC Field Service Engineer
Ellison Technologies
Charlotte, North Carolina
Latest Technology | Excellent Culture | Consistent Growth & Learning
In this role you will have the opportunity to work in the local region (this role can be located in the North Carolina or Virgina areas) with some of the latest technology and a myriad clients in an organization that supports their service technicians! (there are 12+ other members of the service team supporting the southeast markets). We, of course, strive to limit travel, and the exact amount will depend on exactly where somebody lives (more can be discussed when we connect).
We provide a company vehicle, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top of the line machines and make your customers raving fans!
In sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.
See more at our Ellison "About Us" page.
Responsibilities:Although not all inclusive, below are some more details:
Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.
Essential Duties include:
- Perform field service, installations or PMs as required.
- Resolve customer issues and provide sales support and some training
- Communicate effectively with a variety of different people
- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
- Other related duties as assigned.
What are we looking for?
Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft. Experience working on Swiss style machines is a great benefit of as well.
Our Mission: Equip manufacturers to compete and win, both locally and globally!
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)
"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”
About the Company
Ellison Technologies
Ellison Technologies is a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates. As a family of companies we are committed to the survival and growth of the American manufacturing industry. Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.
Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve. Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.
Our team of engineers, equipment and automation specialists, and project management professionals, are dedicated to helping manufacturers get the most from their technology investments. Service and parts engineers provide post-installation support aimed at optimizing machine availability, productivity, and cost of ownership.
The Ellison Way
We strive to make every customer world-competitive. Whether our customer competes globally or not, Ellison Technologies brings its full mastery of advanced manufacturing technology to provide the most comprehensive and productive solutions the industry has to offer.
Ellison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of veteran-status, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.
Ellison Technologies welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons. The decision on granting reasonable accommodation will be on a case-by-case basis. Ellison Technologies is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within Ellison Technologies.