Cloud Customer Support Engineer

Attention cleared cloud professionals! We are seeking an experienced Customer Support Engineer to join our Microsoft operations team supporting critical government cloud environments.

This role combines advanced technical troubleshooting with deployment capability, serving as a key technical resource for both customer-facing support and platform operations. The ideal candidate will bring expertise in Microsoft 365 environments, incident resolution coordination, and the ability to drive continuous improvement across support and deployment operations.

These roles require a Top Secret SCI with Full Scope Poly clearance and are onsite in Fort Meade, MD.