Clinical Medical Assistant Lead – Trainer

Raleigh Orthopaedic Clinic

Raleigh, NC

JOB DETAILS
LOCATION
Raleigh, NC
POSTED
12 days ago

Clinical Medical Assistant Lead – Trainer

We are seeking a hands-on Clinical Medical Assistant Lead – Trainer to support the development and performance of our MA team within a fast-paced orthopedic practice. This role combines direct patient care with a strong focus on training, onboarding, and staff development, while supporting efficient clinic operations and high-quality patient care.

Key Responsibilities:

  • Lead training, onboarding, and mentorship of new Medical Assistants
  • Conduct competency assessments and provide ongoing coaching and performance support
  • Serve as a clinical resource for MA staff and reinforce best practices
  • Assist with staffing coordination and provide coverage support as needed
  • Support daily clinic operations, ensuring efficient patient flow and provider productivity
  • Assist providers with orthopedic procedures (injections, casting, splinting, brace application)
  • Room patients, obtain vitals, and accurately document medical histories in the EMR
  • Prepare patients for exams and provide education on treatments and post-procedure care
  • Ensure exam rooms are stocked, clean, and prepared
  • Maintain compliance with OSHA, HIPAA, and infection control protocols
  • Support quality initiatives, workflow improvements, and clinical documentation standards
  • Assist with supply management, inventory, and implementation of new processes or systems
  • Collaborate with leadership and participate in staff meetings and training initiatives

Qualifications:

  • High school diploma or equivalent required; CMA/RMA preferred
  • 3–5 years of clinical experience, preferably in orthopedics or specialty care
  • Experience in clinical coordination, compliance, or leadership preferred
  • Strong knowledge of OSHA, HIPAA, and clinical workflows
  • Experience with EMR systems and documentation processes
  • Strong organizational, communication, and problem-solving skills

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company-paid life insurance
  • Paid Time Off program

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About the Company

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Raleigh Orthopaedic Clinic