Clinic Supervisor - Bilingual
Jobot
Atlanta, GA
JOB DETAILS
SALARY
$80,000–$95,000 Per Year
LOCATION
Atlanta, GA
POSTED
2 days ago
This Jobot Job is hosted by: Christina Chariott
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Salary: $80,000 - $95,000 per year
A bit about us:
Our client is a mission-driven, nonprofit healthcare organization dedicated to advancing health equity and providing compassionate, high-quality care to underserved communities. With a strong focus on serving individuals who are uninsured, underinsured, or facing complex social and behavioral health challenges, the organization delivers integrated medical, dental, behavioral health, and supportive services through clinics and community-based programs.
Rooted in values of dignity, compassion, and service, this organization takes a holistic approach to care, addressing both health needs and the social factors that impact well-being. Their collaborative, patient-centered model is designed to remove barriers to access and improve outcomes for some of the most vulnerable populations in the community.
Why join us?
Day-One Benefits – Comprehensive medical, dental, and vision coverage available starting your first day
Meaningful Impact – Be part of a mission-driven organization making a real difference in underserved communities
Growth & Advancement Opportunities – Ongoing professional development, training, and clear paths for career progression
Supportive, Collaborative Culture – Work alongside passionate, purpose-driven professionals in a team-oriented environment
Work-Life Balance – Predictable schedules and a focus on employee well-being
Stability & Purpose – Join a well-established organization with a strong reputation and long-term commitment to the community
Inclusive & Values-Based Environment – A workplace that prioritizes respect, equity, and compassion
Job Details
Job Details
Our client is seeking a Clinical Supervisor to serve as a frontline operational leader within a fast-paced healthcare clinic environment. This role partners closely with site leadership to ensure efficient, compliant, and patient-centered operations, with a primary focus on front desk and medical office support teams. The Clinical Supervisor plays a critical role in driving service excellence, accurate patient registration, and smooth daily clinic workflows while supporting broader goals related to access, equity, and quality care.
In this role, you will collaborate with clinical, administrative, and finance partners to optimize scheduling, patient throughput, and customer service standards. You will also support financial integrity by ensuring billing accuracy, proper insurance verification, and timely resolution of revenue cycle issues — all while maintaining a high standard of patient experience.
Key Responsibilities Include:
Overseeing daily front desk and medical office workflows, including registration, insurance verification, and financial counseling
Monitoring appointment scheduling and queue management to reduce wait times and improve patient flow
Auditing EHR documentation for accuracy, compliance, and billing standards
Leading, coaching, and developing frontline staff with clear expectations for customer service and performance
Implementing and auditing patient experience and service recovery standards
Ensuring accurate copay collection, eligibility verification, and daily financial close-outs
Partnering with revenue cycle and finance teams to prevent lost reimbursement opportunities
Supporting ongoing regulatory readiness and quality initiatives
Tracking productivity, throughput, and registration metrics and sharing insights with site leadership
Experience Requirements
Bachelor’s degree in Business Administration, Management, Healthcare Administration, or a related field preferred
3–5+ years of experience supervising teams within a clinical or healthcare operations environment
Strong problem-solving skills with the ability to influence decisions and drive operational improvements
Excellent communication, organizational, and analytical skills
Experience working in fast-paced, patient-facing healthcare settings preferred
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About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com