Client Success Representative - HIRING NOW

About Us

Passion isn’t just something we talk about; it’s the engine behind everything we do. We’re a team that thrives on sharpening our skills, exploring smarter marketing strategies, and constantly leveling up our craft. For driven individuals who want to grow and build a meaningful career in a supportive environment, NCOs Enterprise is where your momentum begins.

What We Seek

Our team is looking for an individual who thrives on helping people feel informed, supported, and confident in their choices. The Client Success Representative will represent Frontier, guiding customers through their service options and ensuring every interaction feels seamless. If you enjoy meaningful conversations, solving problems, and great weather, you’ll feel right at home here!

As a Client Success Representative, you’ll work on the following:

• Engage customers in residential settings and help them explore Frontier’s service options.
• Promote and explain internet, TV, and phone packages with clarity and care.
• Deliver a supportive, customer‑first experience that builds trust.
• Maintain accurate service documentation and assist with follow‑up processes.
• Work with Client Success Representative team members to meet shared performance goals.
• Stay updated on product changes, promotions, and market trends.
• Represent Frontier Communications with professionalism and empathy.

To qualify possesse Client Success Representative, you must posses:

• Strong communication and interpersonal skills.
• Ability to confidently present and promote services.
• Detail‑oriented mindset with strong organizational habits.
• Performance‑driven attitude with a desire to exceed expectations.
• Team‑focused approach with a willingness to learn.
• Prior customer service or sales experience is beneficial.

Every Client Success Representative should benefit from:

• Commission‑based compensation is paid weekly.
• Supportive and people‑first team culture.
• Opportunities for advancement based on performance.
• Ongoing mentorship and development.
• A collaborative environment where your contributions matter.