Client Services Manager
Hope Clinic for Women
Roseburg, Oregon
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JOB DETAILS
SALARY
$23–$26
LOCATION
Roseburg, Oregon
POSTED
23 days ago
Work 4 days per week making a difference in the lives of women in your community! 26 hours per week with negotiable pay based on experience.
Hope Clinic for Women is a faith-based, life-affirming organization that offers a compassionate and supportive environment. As part of our team, you will play a key role in providing essential services to women, supporting their health and well-being.
Requirements:
Hope Clinic for Women is a faith-based, life-affirming organization that offers a compassionate and supportive environment. As part of our team, you will play a key role in providing essential services to women, supporting their health and well-being.
Requirements:
- Bachelor’s degree or 5 years of relevant work experience.
- Professional, yet friendly and compassionate demeanor and good communicator.
- Proficient with computers and basic office operations.
- Upon hire, must complete Oregon Patient Chaperone training.
- Achieve/maintain BLS Certification.
- Valid Driver's License.
Responsibilities:
- Gather and analyze statistics to identify and implement ways to improve client services.
- Maintain patient files and ensure patient information has been entered.
- Review and make suggestions for relevant organizational policies.
- Work in conjunction with the Nurse Manager and Nurse Educator to coordinate educational classes.
- Provide client services support to other department heads.
- Recruit, train, and support volunteer advocates.
- Supervise front desk personnel.
- Maintain the Community Referrals literature and facilitate relationships with organizations that we refer to or receive referrals from.
- Perform Receptionist duties as needed, including answering phones, patient intake, scheduling appointments, and preparing charts for appointments.
- Develop material resources for clients and track distribution.
- Follow through with end-of-day procedures for preparation for next day patients.
- Perform Patient Advocate duties as needed. Provide crisis intervention support for each patient in an atmosphere of warmth and compassion through listening and other helping skills.
- Provide accurate information to patients, working in conjunction with the RN’s while following the Linear Patient Flow.
- Offer support and recommendations appropriate to a patient’s situation, being aware of community resources.
- Maintain all electronic patient records as indicated in center policies and guidelines, following appropriate charting methods after meeting with patients.
- Assist RN’s as necessary.
- Witness during procedures as needed.
- Follow all policies and procedures regarding intake and in-office duties.
- Re-stock brochures and resources as necessary.
- Report supply shortages to the Front Office Coordinator.
Why Join Us?
- Four-day work week (Mon. - Thurs.)
- Opportunity to work in a faith-based organization that makes a positive impact on the community.
- Collaborative, supportive team environment.
- Paid time off.
To Apply:
Please submit your resume and a cover letter explaining your desire to work at Hope Clinic for Women and how your values align with our mission.
Please submit your resume and a cover letter explaining your desire to work at Hope Clinic for Women and how your values align with our mission.
About the Company
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