Client Service Associate & Team Leadership Experience

Pillar Management, a marketing firm setting the benchmark for business connectivity support in Chesapeake, seeks a Client Service Associate to drive sales results for AT&T Business solutions. The Client Service Associate supports local enterprises leveraging Business Fiber for uninterrupted productivity, business-grade cell phones for reliable field communication, and VoIP platforms that enhance professional image.

As a Client Service Associate, you hold a veto over sales success. Every issue the Client Service Associate resolves is a tactical victory that fortifies the account, creating a fortress of loyalty that competitors cannot breach and a guaranteed platform for future sales. Prove your command, and you will be fast-tracked to management and sales strategy.

Core Functions of the Client Service Associate

• Launch structured onboarding engagements with Chesapeake businesses, ensuring precise activation of AT&T Business Fiber, VoIP systems, and 5G smartphones.
• Advise clients in-person as a sales‑focused technical partner, resolving inquiries about symmetrical gigabit speeds and AT&T Dynamic Defense® protocols.
• Lead mobility readiness audits, recommending AT&T’s 5G smartphones and tablets to optimize workforce efficiency
• Administer sales workflows, maintaining flawless documentation of sales leads, service agreements, and account expansions.
• Educate business leaders on the sales advantages of Integrated Gateways, emphasizing 5G backup reliability for Chesapeake enterprises.
• Mentor junior associates as you progress through our leadership track, mastering the administrative and operational skills required for sales management-level roles.