Client Partner - US Department of Homeland Security (DHS)
Slalom LLC
Washington, DC
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Alliance/Partner Management, Amazon Web Services (AWS), Artificial Intelligence (AI), Background Investigation, Business Development, CISA - Certified Information Systems Auditor, Cloud Architecture, Cloud Computing, Communication Skills, Consulting, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Data Analysis, Ecosystems, Federal Contracts, Federal Emergency Management Agency, Government, Homeland Security, Leadership, Mentoring, Purchasing/Procurement, Revenue Growth, Revenue Planning, Risk Management, Sales Strategy, Salesforce.com, ServiceNow, Team Lead/Manager, United States Citizenship and Immigration Services (USCIS), United States Coast Guard (USCG), United States Secret Service (USSS)
ADDITIONAL COMPENSATION
n/a
LOCATION
Washington, DC
POSTED
25 days ago
At Slalom, personal connection meets global scale. Our vision is to enable a world where everyone loves their work and life. We help organizations redefine what's possible, give shape to the future-and get there.
The Client Partner - US Department of Homeland Security will play a pivotal leadership role within Slalom's Federal Market, reporting directly to the DHS Account Lead (Senior Director). You'll be part of a mission-driven team helping the Department of Homeland Security (DHS) and its components achieve outcomes that strengthen our nation's safety, resilience, and digital modernization.
We're seeking a strategic, client-focused, and technology-driven services leader who thrives at the intersection of mission enablement and innovation-someone who understands both federal procurement dynamics and modern technology transformation (cloud, data, artificial intelligence, CRM tools).
What You'll Do
Account Leadership & Growth
* Partner closely with the DHS Lead to execute account strategy across DHS components, with emphasis on building deep relationships and delivering measurable mission impact.
* Lead and expand Slalom's presence across multiple DHS components; serve as a trusted advisor with deep expertise in at least one component (CBP, FEMA, USCIS, USCG, ICE, TSA, USSS, or CISA).
* Identify, qualify, and shape new opportunities across DHS in alignment with Slalom's strengths in data modernization, AI, cloud, and digital services.
* Develop and manage capture and proposal strategies, collaborating with business development and alliance partners (e.g., AWS, Salesforce, Google Cloud).
* Support pipeline and revenue growth targets while emphasizing delivery excellence and customer satisfaction.
Client Impact & Delivery Excellence
* Oversee engagement delivery, ensuring technical quality, mission relevance, and compliance excellence.
* Translate DHS mission challenges into innovative technology-enabled solutions that leverage Slalom's capabilities in data, AI, and Salesforce/ServiceNow ecosystems.
* Lead account governance, issue escalation, and risk management to uphold client trust and project performance.
People Leadership & Collaboration
* Mentor and guide account team members, helping grow the next generation of DHS technology services leaders.
* Create a high-performing team culture that encourages curiosity, accountability, and authenticity.
* Collaborate with capability leaders across Slalom's practices to drive cross-market pursuits and solution innovation.
What You'll Bring
Required Qualifications
* 7-12+ years of experience leading federal consulting or technology engagements with demonstrated success in DHS.
* Knowledge of multiple DHS components and deep expertise in at least one (e.g., CBP, FEMA, USCIS, USCG, ICE, TSA, USSS, or CISA).
* Proven success in federal capture management, proposal leadership, and account growth within complex government environments.
* Strong understanding of federal acquisition and compliance frameworks (FAR, IDIQ, BPA, GSA, etc.).
* Demonstrated ability to lead multidisciplinary teams across delivery, capture, and solutioning.
* Excellent communication and relationship-building skills across government, industry, and alliance partners.
* Experience in technology transformation programs involving data platforms, analytics, cloud architecture, or CRM modernization.
* Applicants must be able to pass a federal background investigation and meet suitability requirements for employment on a federal contract.
Desire
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