Client Expansion Associate

We are hiring a Client Expansion Associate to join our company in Camarillo. The Client Expansion Associate will support daily operations, assist customers with account updates, and ensure smooth delivery of Frontier's internet and TV services. Your dedication to account excellence builds relationships that strengthen our team's sales efforts.

As a Client Expansion Associate, you'll receive training to strengthen client relationships and drive sales of Frontier Internet and TV. The Client Expansion Associate will identify opportunities for service upgrades and provide top-notch support and sales.

Core Functions of the Client Expansion Associate

• Walk families through Frontier’s upgrade benefits in person, showing how fiber’s speeds support smart‑home devices and boosting residential sales confidence.
• Highlight Frontier’s no‑hidden‑fee structure and flexible TV bundles during home visits, creating transparent sales conversations that resonate with residents.
• Break down fiber advantages into simple, everyday improvements to keep sales messaging clear and non‑technical.
• Use Frontier’s early footprint in new build‑outs to secure premium accounts quickly, strengthening territory sales performance.
• Guide customers through the full sales process, from checking availability to confirming installation dates in one seamless visit.
• Monitor competitor promotions so Frontier remains the strongest choice during face‑to‑face sales discussions.

Education & Experience Needed for the Client Expansion Associate

• High school diploma or GED preferred.
• Experience in areas such as retail, sales, or client support is a plus.
• Driven to understand account‑growth tactics and neighborhood‑based outreach.
• Ready to develop client‑relationship skills through daily resident interactions.

Preferred Skills for the Client Expansion Associate

• Explains Frontier Fiber benefits clearly, helping customers see why upgrading matters.
• Stays patient and positive, turning questions into natural expansion opportunities.
• Adapts quickly to Frontier tools and systems that support smoother sales.
• Keep accurate notes that make future upgrade conversations easier