Client Engagement Assistant

Pastiche Promotions’ mission is to make artful marketing with substance accessible to all — setting a new standard across the industry. By prioritizing the human experience and embracing innovation, we elevate marketing practices and inspire others to raise the bar. This vision is powered by professionals who bring creativity and customer focus into every interaction, turning strategy into real-world impact.

Our team believes customer satisfaction and performance go hand in hand. That’s why as a Client Engagement Assistant, you’ll be balancing customer support with competitive sales goals. Prepare to help clients discover AT&T Fiber solutions while driving measurable results in a highly-competitive, performance-driven setting. If you’re looking to start a career that rewards skills and effort over tenure, you’ll love it here for sure!

Client Engagement Assistant Daily Duties

• Interact directly with customers to present AT&T Fiber solutions through clear, engaging conversations.
• Provide detailed product explanations, answer questions, and guide clients toward the best options.
• Drive sales by combining customer-focused engagement with persuasive communication.
• Support clients with onboarding, troubleshooting, and follow-up to ensure satisfaction.
• Collaborate with Client Engagement Assistant teammates to share strategies and achieve collective performance goals.
• Track and report performance metrics, analyzing outcomes to improve future results.
• Maintain accurate client records and documentation for seamless account management.
• Represent AT&T as a Client Engagement Assistant with professionalism, enthusiasm, and a commitment to customer success.

Client Engagement Assistant Desired Qualities

• Strong communication and client engagement skills.
• Ability to balance empathy with goal-driven focus.
• Experience in customer-facing roles preferred.
• Problem-solving mindset.
• Team-oriented with competitive drive.
• Self-motivated and adaptable.
• Goal-oriented with proven ability to meet targets.