Clearance Center Operations Manager
Goodwill Southern California
Los Angeles, CA
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Background Investigation, Calendar Management, Communication Skills, Computer Skills, Continuous Improvement, Corporate Policies, Customer Relations, Customer Support/Service, Customer Training, Exceeded Sales Goal, Leadership, Maintain Compliance, Mentoring, Multilingual, Multitasking, Operations Management, Performance Management, Process Improvement, Revenue Growth, Safety Compliance, Safety/Work Safety, Sales, Spanish Language, Standard Operating Procedures (SOP), Team Lead/Manager, Training/Teaching
LOCATION
Los Angeles, CA
POSTED
1 day ago
Join Our Team as a Clearance Center Operations Manager!
Goodwill Southern California is seeking an energetic and dedicated Operations Manager to lead our Clearance Center. In this fast-paced, community-focused role, you'll drive sales, production, customer service, and safety excellence—all while contributing to our mission of upcycling products and keeping them out of landfills.
What You’ll Do:
- Lead & Inspire: Supervise and mentor a team of 5-10 Ambassadors, ensuring they have the tools and training to exceed customer and sales goals.
- Manage Operations: Oversee day-to-day activities including opening/closing, cash register operations, sales floor maintenance, and production processes.
- Deliver Excellence: Engage with customers, donors, and staff with a friendly, solution-focused approach that upholds our core values of Respect, Integrity, Service, and Excellence.
- Ensure Safety & Compliance: Maintain a clean, safe work environment by enforcing company policies and standard operating procedures.
- Collaborate & Grow: Work closely with the Site Manager to plan schedules, manage performance, and drive continuous improvement.
What We’re Looking For:
- Experience: 1-3 years in a supervisory role in a customer-focused environment.
- Skills: Strong leadership, multitasking, and communication abilities. Proficiency with computers, we can train the rest!
- Flexibility: Availability to work flexible shifts, including nights, weekends, holidays, and occasional overtime.
- Commitment: A passion for mission work and a track record of reliability and integrity. Bilingual skills in Spanish are a plus.
If you're ready to lead a vibrant team and make a real impact on both our community and the environment, we want to hear from you!
Pre-Employment Testing
- 8 Panel Drug Screen
- Background Check
- Employment Verification
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About the Company
G
Goodwill Southern California
INDUSTRY
Other/Not Classified