Clearance Center Operations Manager

Goodwill Southern California

Los Angeles, CA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Background Investigation, Calendar Management, Communication Skills, Computer Skills, Continuous Improvement, Corporate Policies, Customer Relations, Customer Support/Service, Customer Training, Exceeded Sales Goal, Leadership, Maintain Compliance, Mentoring, Multilingual, Multitasking, Operations Management, Performance Management, Process Improvement, Revenue Growth, Safety Compliance, Safety/Work Safety, Sales, Spanish Language, Standard Operating Procedures (SOP), Team Lead/Manager, Training/Teaching
LOCATION
Los Angeles, CA
POSTED
1 day ago

Join Our Team as a Clearance Center Operations Manager! 

Goodwill Southern California is seeking an energetic and dedicated Operations Manager to lead our Clearance Center. In this fast-paced, community-focused role, you'll drive sales, production, customer service, and safety excellence—all while contributing to our mission of upcycling products and keeping them out of landfills. 

What You’ll Do: 

  • Lead & Inspire: Supervise and mentor a team of 5-10 Ambassadors, ensuring they have the tools and training to exceed customer and sales goals. 
  • Manage Operations: Oversee day-to-day activities including opening/closing, cash register operations, sales floor maintenance, and production processes. 
  • Deliver Excellence: Engage with customers, donors, and staff with a friendly, solution-focused approach that upholds our core values of Respect, Integrity, Service, and Excellence. 
  • Ensure Safety & Compliance: Maintain a clean, safe work environment by enforcing company policies and standard operating procedures. 
  • Collaborate & Grow: Work closely with the Site Manager to plan schedules, manage performance, and drive continuous improvement. 

What We’re Looking For: 

  • Experience: 1-3 years in a supervisory role in a customer-focused environment. 
  • Skills: Strong leadership, multitasking, and communication abilities. Proficiency with computers, we can train the rest! 
  • Flexibility: Availability to work flexible shifts, including nights, weekends, holidays, and occasional overtime. 
  • Commitment: A passion for mission work and a track record of reliability and integrity. Bilingual skills in Spanish are a plus. 

If you're ready to lead a vibrant team and make a real impact on both our community and the environment, we want to hear from you! 

Pre-Employment Testing

  • 8 Panel Drug Screen 
  • Background Check
  • Employment Verification

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About the Company

G

Goodwill Southern California

INDUSTRY
Other/Not Classified