Claims Processor
FedPoint
PORTSMOUTH, NH
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JOB DETAILS
SALARY
$19–$23 Per Hour
LOCATION
PORTSMOUTH, NH
POSTED
30+ days ago
FedPoint, a leading third-party insurance administrator, is seeking to hireClaims Processors.Youll be at the heart of ensuring that submitted invoices are processed accurately and efficiently. Your mission will be to review, adjudicate, and manage claims with precision, while providing exceptional customer service. Youll work closely with our Care Coordination department to manage annual claims payments, ensuring everything is handled with the utmost accuracy and integrity.
Key Responsibilities:
??Claim Analysis and Adjudication (80%):
- Scrutinize invoices to ensure they are complete and accurate.
- Collaborate with claimants, providers, and internal teams to resolve issues and make decisions based on established policies.
- Enter data meticulously into our claims processing systems.
??Communication and Correspondence (10%):
- Engage with internal teams and providers to clarify and resolve claim issues.
- Draft clear and professional communications to claimants.
- Assist in addressing customer complaints with empathy and efficiency.
??Risk Management (10%):
- Identify and investigate potential fraud or abuse.
- Report and track red flags to ensure compliance and proper adjudication.
What Were Looking For:
- High School education required.
- Demonstrated computer proficiency which includes strong keyboard and navigation skills.
- Successful completion of new hire training and demonstrated proficiency required
- Experience processing claims in a healthcare, disability, dental, or long term care environment required OR insurance operations experience, preferred
?? Location: Portsmouth, NH - HYBRID 2 days in office
?? Full-Time Position 40 hours/week
Training hours 9-5pm flexible schedules may be selected after training is completed.
Compensation:The typical starting salary would be between $19-23/hr, based on qualifications and experience as it relates to our requirements. This position is eligible for an annual discretionary employee bonus plan based on company metric performance as well as a full suite of benefits, listed below.
About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life and Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit[fedpointusa.com](https://gcc02.safelinks.protection.outlook.com/?url=http://www.fedpointusa.com/anddata=05%7C02%7Cjallen@fedpointusa.com%7C6b669038e7b54b65fcfc08dd5843eeee%7C76b7e3e72ebf49a7bb26500f7a43628a%7C0%7C0%7C638763770986609448%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==%7C0%7C%7C%7Candsdata=zdtQJryXoRWgwP7ZtAs9ahn4sWP2xs0nFkMFL789Wkw=andreserved=0){target="_blank"}.
Why Join Us?
At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.
We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.
In addition to working for a company with great people and an excellent reputation,*whats in it for you*?
- Generous*401k plan*: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
- Bonus Opportunity:Qualifying employees can earn up to 7% of their salary, based on company performance.*(Inquire about eligibility with our recruiter)*
- Lots of*paid time off*:3 weeks vacati n, 7 sick days, 3 personal days, and 12 paid holidays!
- *Competitive benefits*include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
- 6 weeks fully-paid*parental leave*
- *Tuition reimbursement*program to support career goals.
- Corporate*giving and matching*gifts program.
- *Volunteer program*: Paid time off to volunteer and company-organized volunteering opportunities.
- A wide variety of personal, professional, and*career development programs.*
- Comprehensive*wellness program*offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.
All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.
FedPoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500.[Equal Employment Opportunity (EEO) Poster](https://gcc02.safelinks.protection.outlook.com/?url=https://www.eeoc.gov/posteranddata=05%7C02%7Cjallen@fedpointusa.com%7C6b669038e7b54b65fcfc08dd5843eeee%7C76b7e3e72ebf49a7bb26500f7a43628a%7C0%7C0%7C638763770986621814%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==%7C0%7C%7C%7Candsdata=5vvXHIhiZ/i1MADGFqzr%20bHK5xY0%20liBqfOPv3fvmSY=andreserved=0)[Family and Medical Leave Act (FMLA) Poster](https://gcc02.safelinks.protection.outlook.com/?url=https://www.dol.gov/agencies/whd/posters/fmlaanddata=05%7C02%7Cjallen@fedpointusa.com%7C6b669038e7b54b65fcfc08dd5843eeee%7C76b7e3e72ebf49a7bb26500f7a43628a%7C0%7C0%7C638763770986633762%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==%7C0%7C%7C%7Candsdata=RTkj1fgEHS7LOYWpOtI4QWleZ6fpY5sNLE79x2BruyI=andreserved=0)
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