Chef de Cuisine - Elon University
Aramark
Elon, NC
Job Description
Position Description:
Responsible for developing and executing culinary solutions to meet guests? needs and tastes. Offers a wide variety of culinary solutions to meet customer and client needs and expectations. Oversees and manages culinary brigade to meet production, presentation, and service excellence standards. Applies culinary techniques to food preparation and manages the final presentation and service of food.
Scope of Role:
Responsible for oversight of food operations within the location, reporting to the Executive Chef and/or Hospitality Director.
Job Responsibilities
- Manages the performance, attendance, customer service, appearance, and conduct of the culinary brigade.
- Focuses on culinary excellence, innovation, and experience relative to the food program in support of operational excellence.
- Coaches employees by establishing a shared understanding of what needs to be achieved and how it is to be accomplished.
- Ensures food offerings align with the Harvest Table Culinary Group?s Core Pillars and Menu Commitments.
- Implements and monitors menu and inventory management system including (but not limited to) ensuring cost control and mitigation of loss prevention, completion of weekly inventory audits, maintenance of appropriate inventory levels based on menu needs, etc.
- Is a leader in ensuring excellent quality and presentation of all food to all guests by offering sustainable, responsibly-sourced, and nutritionally-balanced options.
- In collaboration with the Culinary/Chef?s Council, develops and implements relevant training to increase the knowledge and capability of culinary staff.
- Assists in the development and management of annual operational budget, which includes the estimation and management of food and labor cost goals.
- Maintains food cost at reasonable levels without any adverse impact to Harvest Table?s quality standards.
- Monitors and directs culinary brigade to ensure that recipes and portion standards are followed, and that any adjustments made adhere to the Harvest Table Culinary Group?s standards and comply with the QA process.
- Participates in the food management process by learning and understanding the PRIMA system to assist with ordering and invoice processing.
- Interacts with guests via weekly table touches to obtain feedback on food quality, service, and special events utilizing the VOC (Voice of the Consumer) program.
- Ensures full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes, and ingredients while managing customer-driven menus and labor standards.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Ensures compliance with Harvest Table?s food, occupational, and environmental safety polices in all culinary and kitchen operations.
- Participates in service education through daily pre-shift huddles, menu meetings, and new associate training programs.
Qualifications
- Ability to communicate with a wide range of individuals and ensure full comprehension of the topic, risk, or liability level.
- Knowledge of food safety and sanitation, food products, and food service equipment.
- Degree from an accredited culinary institute preferred but not required. Bachelor?s degree preferred.
- 4-7 years? executive-level culinary management experience required.
- Minimum 2-3 years? culinary management experience in a multi-unit setting required.
- ServSafe Certification.
- Passion for food trends, flavors, innovation, and recipe development.
Education
About Harvest Table Culinary Group
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At HTCG, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About the Company
Aramark
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.