Certified Medical Assistant - Urogynecology Southpark - Charlotte

At Novant Health Women’s OBGYN, our mission is to deliver exceptional, compassionate care to women at every stage of life. The Certified Medical Assistant (CMA) plays a critical role in providing a remarkable patient experience in every dimension, every time by supporting providers, advocating for patients, and ensuring safe, high-quality, and cost-effective care.

At Novant Health, people are our business. We treat each other with respect and compassion while fostering a culture of inclusion, empowerment, inspiration, and courage. This role consistently applies Novant Health First Do No Harm (NHFDNH) safety behaviors, error-prevention tools, and high-reliability strategies to support excellence in women’s health care.

• • Experience in an women’s health setting is preferred.

  Required

  • High School Diploma or GED

  • Graduation from an accredited Medical Assistant program; curriculum must include pharmacology and medication administration

  • Certification or registry must be obtained by the last day of the sixth month of hire, and an education agreement must be signed

  Accepted Certifications / Registries

  • Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)

  • Certified Clinical Medical Assistant (CCMA) – National Health Career Association (NHA)

  • Registered Medical Assistant (RMA) – American Medical Technologists (AMT)

  • American Registry of Medical Assistants (ARMA)

  • National Health Career Workers Association (NHCWA)

  • National Center for Competency Testing (NCCT)

  • National Association for Health Professionals (NAHP)

  • American Allied Health (AAH)

  Alternative Work Experience (if not certified or registered at time of hire)

  • Applicant may qualify to sit for a certification or registry exam through supervised medical assistant experience, as follows:

    • Minimum of 1 year within the last 3 years (NHA or NHCWA)

    • Minimum of 2 years (NCCT or NAHP)

    • Minimum of 3 years (ARMA)

    • Minimum of 5 years within the last 7 years (AMT), with no more than 2 years as an instructor in a post-secondary medical assistant program

  • OR graduation from an accredited school of professional nursing

  • Experience must include both clinical duties (including medication administration) and administrative responsibilities

• Perform and document patient intake, including vital signs and medical history

• Prepare patients and charts for provider visits

• Assist providers with OBGYN exams, procedures, and treatments within scope

• Administer medications and immunizations as ordered

• Perform venipuncture, specimen collection, and in-office lab testing

• Track and report lab results; complete required quality control documentation

• Accurately document care and code visits, labs, and procedures in the EMR

• Support referrals, scheduling, registration, and check-out as needed

• Reinforce patient education and self-care instructions using clear language

• Collaborate with providers and team members to improve workflows and patient experience

• Maintain required competencies, certifications, and ongoing education

• A patient-focused CMA passionate about women’s health

• Strong clinical, organizational, and communication skills

• Ability to thrive in a fast-paced, team-oriented OBGYN clinic

• Commitment to safety, accountability, and service excellence

• Alignment with Novant Health’s mission, values, and People Credo