CC&B Business Analyst (Revenue Management)

Role: Revenue Management Business Analyst

W2 Contract: 6 Months

Location: Hybrid in Oakbrook Terrace, IL 60181

• Tue, Wed, & Thursday onsite
• Mon & Fri - Remote

Overview
Our client is seeking a Revenue Management Business Analyst to provide critical analytical and operational support to their department. The successful candidate will be responsible for delegating tasks based on area functionality, assisting with project management, and navigating a professional environment that includes both union and management structures. This role requires a proactive individual capable of adapting and excelling within a fast-paced work setting while maintaining a 40-hour weekly schedule.

Responsibilities
• Provide high-level analytical and operational support to the Revenue Management department.
• Delegate specific tasks to team members based on functional area requirements.
• Create, run, and analyze SQL queries to support business operations and data integrity.
• Assist with various projects, utilizing above-average project management and analytical skills.
• Collaborate effectively within a team-oriented environment and interface professionally with both union and management staff.

Required Skills & Experience
• Bachelor’s degree.
• 2-4 years of relevant professional experience.
• Functional background in utility customer operations.
• Direct experience with Oracle Customer Care & Billing (CC&B).
• Proficiency in creating and analyzing SQL queries.
• Strong background in Credit & Collections.
• Advanced computer skills, specifically within the Microsoft Office suite.
• Excellent communication, problem-solving, and teamwork abilities.
• Proven ability to adapt and succeed in a fast-paced environment.
• Demonstrated experience in delegating tasks and managing functional workflows
• Experience in Project and Analytical skills.

Preferred Skills & Experience
• Previous experience working within a union and management environment. 

nTech is an equal opportunity employer.  All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter.