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Care Management Support Coordinator

Pyramid Consulting, Inc

California, CA

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JOB DETAILS
SALARY
$22–$23 Per Hour
LOCATION
California, CA
POSTED
12 days ago
Immediate need for a talented Care Management Support Coordinator. This is a 03 Months Contract opportunity with long-term potential and is located in USA (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-04301

Pay Range: $22 - $23/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • Conduct outbound calls to enroll members into Case Management programs
  • Maintain an average of 60-70 calls per day
  • Serve as a point of contact for member and provider inquiries
  • Support members with care plan next steps and available community/health plan resources
  • Provide telephonic support regarding scheduling, services, and program education
  • Assist with onboarding activities including sending welcome letters and program materials
  • Document and maintain accurate non-clinical member records in accordance with state and regulatory requirements
  • Identify and refer members to appropriate resources, including those addressing Social Determinants of Health (SDOH)
  • Perform other administrative duties as assigned.
Key Requirements and Technology Experience:
  • Skills-Experience with high volume of calls
  • Experience in healthcare or managed care environment
  • Proficient in MS Office Applications
  • 1-2 years of experience in a managed care, medical office, healthcare facility, or similar setting
  • Experience handling high-volume calls
  • Proficiency in Microsoft Office
  • Strong customer service and communication skills
  • High School Diploma or GED
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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About the Company

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Pyramid Consulting, Inc