Care Coordinator (Medical Receptionist/PSR)

ProRehab Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! 

This role is a float Care Coordinator Full Time position that supports our local clinics by providing coverage where needed due to PTO, staffing gaps, or high patient volume!

Compensation: $17/H our, + mileage reimbursement for travel between clinic locations

How ProRehab Physial Therapy Supports You: 

• Competitive salary Employee-centric work culture from the top, down! 

• Medical, dental, vision, STD, LTD insurances 

• Generous PTO 

• 401(k) Employer Matching (Up to 4%)

• Free Life Insurance 

• Parental Perks! 

• And more! 

Requirements:  

• High School Diploma/GED required  

• Basic office and customer service skills  
• Previous experience in a similar role desired but not required

You’ll Achieve Success By:  

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.