Call Center Service Representative
TAD PGS, Inc.
Houston, TX
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JOB DETAILS
LOCATION
Houston, TX
POSTED
30+ days ago
We have an outstanding Contract position for aCall Center Service Representativeto join a leading Company located in theHouston, TXsurrounding area.
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Responsibilities :
+ Provide responsive and reliable customer service and technical support.
+ Provide liaison support between customers.
+ Coordinate with other departments.
+ Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs.
+ Use of the Data Works system for sales orders, shipments, field service contacts, RMAs, warranty, and report generation.
+ Receive product orders and process them for shipment.
+ Provide international customer service at times, and in such an event, work a flexible schedule.
+ Perform other related duties as assigned, including special projects.
+ Build Quality into all aspects of their work by maintaining compliance with all quality requirements.
Basic Hiring Criteria :
+ High School diploma or equivalent and 0-1 years of experience.
+ Must have reliable transportation.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
About the Company
T
TAD PGS, Inc.
At TAD PGS, Inc., we've been providing human resources solutions to the government sector for over 50 years.
Backed by an executive team with deep knowledge of federal regulations and security clearance processes, we're one of the leading human capital providers to the government and its partners.
TAD PGS, Inc. is a wholly owned subsidiary of Adecco Inc., the world's largest human-capital solutions organization and a Fortune Global 500 company. TAD PGS, Inc. operates with access to Adecco Group's global network of more than 5,500 offices in more than 60 countries and territories worldwide.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1997
WEBSITE
http://www.tadpgs.com