Call Center Agent, E Hartford, CT

East Hartford, CT - Onsite Office Contract Role

Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract
Pay Rate: $21 per hour, paid weekly
Schedule: Full-time, 40 hours per week

Start Dates: April 1 and April 15

Launch Your Career in a Dynamic Office Environment!

Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.

What You'll Do:

• Takes and responds to a high volume of inbound calls in a fast-paced environment

• Works with multiple software programs and toggles between programs using dual monitors

• Patiently and compassionately responds to callers regarding confidential information

• Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions.

• Data entry of information into a variety of tracking systems

What you'll need:

• At least 1 year of customer service experience within a call center setting. Must be able to handle a high volume of calls and have excellent decision-making skills

• Professional and excellent communication skills; personable and able to handle high-stress calls

• Good computer skills; able to learn new software easily

• High School Diploma or GED

• Able to undergo and pass a background check and drug screen, including marijuana and CBD

Why Apply to This Role:

• Gain valuable expertise in administrative operations and data management—skills highly sought after in a variety of industries.

• Work with a supportive team that values accuracy, efficiency, and professional growth.

• Build a strong foundation for future roles in office administration, operations management, or related fields.

What We’re Looking For:

• Typing speed of at least 40 WPM.

• A proactive attitude and a drive to excel in a professional office environ